You will be responsible for developing, selling, and servicing accounts while building customer relationships and supplying the company with market information. This involves communication through our E-Commerce platform, phone calls, chat system, and email.
Responsibilities:
1. Direct communication with our customers- Quoting customers, following up with customers after quotes are provided, utilizing negotiation skills to win orders, and communicating market information.
2. Customer Service- Timely responses to customer requests, order entry, and order status updates.
3. Creating relationships with customers and other departments within Rolled Alloys- Credit, Field Sales, Internet Sales, Sales Support, Scheduling, Metallurgical Services, Operations, and Quality Assurance teams.
4. The ability to communicate effectively through multiple platforms- Via email, through the website, and phone calls.
5. Efficiency with computers and relevant programs.
6. Being able to stay organized and flexible in stressful situations.
Qualities We Seek:
- Attention to detail, analysis, critical thinking, and problem-solving.
- Time management: capable of organizing, prioritizing, and planning independently.
- Good communicator: both verbally and in writing
- Reason and logic to make important decisions.
- Passion and enthusiasm for your work.
- Personable and positive in a team environment.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Required)
Experience:
- Inside sales: 2 years (Required)
Work Location: In person