About The Company
Peek is a leading operating system dedicated to transforming the experiences industry, including museums, attractions, tours, and activities. With a robust platform powered by artificial intelligence, Peek has facilitated over $7 billion in bookings, supporting thousands of merchants worldwide. The company’s innovative solutions help businesses increase revenues, streamline operations, and deliver seamless guest experiences. Peek’s esteemed clientele includes renowned organizations such as MoMA, Whitney Museum, Seattle Aquarium, Bryant Park, and Looping Group. Backed by over $150 million in funding from prominent institutional investors like Westcap, Goldman Sachs, and SpringCoast Partners, Peek continues to expand its impact in the experiences industry. As a remote-first organization recognized by Forbes as one of America's Best Startup Employers and by Built In as a top workplace for 2025 and 2026, Peek fosters a collaborative and inclusive environment for its global team, known as "Peeksters." The company’s core values emphasize customer obsession, achievement, purposeful collaboration, and continuous improvement. Learn more at www.peek.com.
About The Role
Peek is seeking a curious, analytical, and collaborative Product Analyst to join our dynamic team. In this role, you will leverage your expertise in web analytics, B2B product analytics, and AI-driven data analysis to contribute to the growth and success of our platform. You will be responsible for analyzing complex data sets, identifying product opportunities, and providing actionable insights to various stakeholders across product, marketing, engineering, customer success, and finance teams. Your work will support data-driven decision-making processes and help optimize the performance of our SaaS booking platform. As a key member of the analytics team, you will collaborate closely with cross-functional teams to develop custom data solutions, support data infrastructure initiatives, and experiment with AI tools to enhance analysis efficiency. This role offers an excellent opportunity to develop technical and business acumen while contributing to a rapidly growing organization committed to innovation and excellence.
Qualifications
- 1-2 years of experience in data or product analysis within a SaaS environment
- Proficiency in SQL for querying large and complex datasets
- Experience working with web and mobile analytics platforms such as MixPanel, Amplitude, Google Analytics, Heap, or Pendo
- Hands-on experience with data visualization tools like Looker, Tableau, or Google Data Studio
- Knowledge of analytical databases such as Redshift, Snowflake, or BigQuery
- Experience with transactional databases including Postgres or MySQL
- Familiarity with AI tools, including large language models (LLMs), for workflow automation and insights generation
- Strong communication skills with the ability to convey technical insights to non-technical stakeholders
- Understanding of product development lifecycle and how data informs prioritization and success metrics
- Ability to manage multiple projects simultaneously with guidance and clear priorities
- A learning mindset with interest in automation and AI tools to improve efficiency
Responsibilities
- Acquire, organize, measure, and interpret data from primary and secondary sources to support analytics initiatives
- Identify product opportunities and performance trends using appropriate analytical techniques
- Deliver customized data solutions and insights to business partners, providing actionable recommendations
- Collaborate with data engineering teams to support the growth and reliability of Peek’s data infrastructure
- Assist in preparing and delivering analytics projects with high quality and timely execution
- Work closely with product, marketing, and customer success teams to enhance revenue and platform performance through data insights
- Support internal financial analysis by collaborating with the finance department to inform decision-making
- Participate actively in the analytics community at Peek, sharing best practices and staying current with industry trends
- Experiment with AI tools, including LLMs, to automate workflows and improve analysis and reporting processes
Benefits
- Competitive salary and comprehensive health benefits
- Flexible remote work environment
- Opportunities for professional development and continuous learning
- Collaborative and inclusive company culture
- Access to cutting-edge AI and analytics tools
- Participation in innovative projects within the experiences industry
Equal Opportunity
Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you are unable to apply due to incompatible assistive technology or a disability, please contact us at [email protected]. We are committed to providing accommodations and support to ensure an inclusive application process.