Responsibilities
- Conduct outbound calls to existing and prospective boutique owners and buyers to introduce new product lines, promotions, and reorder opportunities
- Schedule, confirm, and coordinate client meetings and sales appointments for markets and trade shows using tools like Calendly
- Execute personalized multi-channel follow-ups via phone, email, and SMS, delivering product catalogs, order forms, and next steps
- Design and manage engaging, visually appealing Mailchimp email campaigns tailored to boutique customer preferences and seasonal promotions
- Maintain detailed records of client communications, orders, product interests, and scheduled follow-ups within the CRM system
- Assist with sales order entry, transaction tracking, and ongoing client account management
- Build and nurture long-term relationships with boutique buyers, maintaining a warm, professional tone tailored to the target customer demographic
- Pivot flexibly between outbound sales outreach, email marketing, appointment setting, and administrative tasks as business demands shift
Qualifications
- Direct experience in sales and customer service gained within a corporate environment or as a Virtual Assistant
- Demonstrated ability to remain highly flexible, prioritize urgent tasks, and adapt daily to changing trade show and market schedules
- Hands-on CRM management experience along with proficiency in Google Workspace, Microsoft Office, and scheduling software like Calendly
- Experience or creative aptitude with Mailchimp to build fun, customer-focused, visually engaging email campaigns
- High level of initiative, sound judgment, and organizational skill suitable for communicating comfortably with a mature retail/boutique client base
For fast application process, please send your CV to [email protected]