Company Background
Those interested in learning about the nutrition and diet industry or with relevant experience are preferred.
Company Introduction: We are a team of passionate chefs and nutritionists. FITTERY combines the words "FIT" and "EATERY." We provide professional, comprehensive controlled meals designed to help customers manage their diets to achieve their health goals, rather than simply dieting.
To provide health and convenience across different aspects of everyday life, our ecosystem thrives across 3 main business pillars:
- Meal Plan Daily Delivery Service
- Supermarket Retail Products
- Vending Machine Services
We are looking for a passionate, dynamic, and committed Operations and Project Assistant to work across our fast-growing business lines. Working with our young and high energy team, you will focus primarily on driving core projects and operational workflows, while providing crucial support to our customer service structure. You will also learn first-hand what it’s like to be part of a fast-growing start up!
Job Description
Major Duties (Project & Operations):
- Assist the Operations Manager to drive, execute, and complete various business projects.
- Liaise closely with different departments to ensure daily operational flows are seamless and efficient across all business units.
- Work collaboratively across teams to monitor, review, and continuously improve internal workflows.
Minor Duties (Customer Service Support):
- Provide regular support to the Customer Service (CS) team to maintain an excellent customer experience.
- Learn and take ownership of critical daily operational reports (including processing customer orders via Excel and web templates).
Requirements
- Fluency in written English and proficiency in spoken English, as well as Chinese (written and spoken).
- Proficient in Excel, especially Pivot Tables & VLOOKUP (essential for handling daily reports).
- Exhibit pleasant manners, strong organizational skills, self-motivated, and a willingness to learn.
- A proactive "Can Do" attitude to thrive within a fast-growing startup environment.
- Minimum 1 year of experience in operations, project coordination, or customer service support is preferred.
Package & Benefits
- Salary Range: HK$16,000 - HK$17,000 per month
- Working Days & Hours: (5-day work week) 09:00 - 18:00
- Holidays: Saturdays, Sundays & Public Holidays
- Annual Leave: 10 days and up
- Medical Insurance: Provided
- Bonus: Discretionary Year-end Bonus
薪酬： $16,000.00至$17,000.00（每月）
福利：
- 有薪年假
- 醫療保險
工作經驗:
- 客戶服務: 1 年 (優先考慮)
- 中英文電腦操作: 1 年 (優先考慮)
語言:
- 廣東話 (優先考慮)
- 英文 (優先考慮)
- 普通話 (優先考慮)
Work Location: 親身到場