Role Description
Job Title: SAP Organizational Change Management OCM Consultant / Senior Consultant
Location: India Pune or Mumbai with potential travel to USA and or Europe
Company: LTM
Experience: 10Years
Job Type: Fulltime
Education: Bachelors or Masters in Organizational Psychology Business Administration Change Management eg Prosci ADKAR andor SAP Certified
About The Role
- As an SAP Organizational Change Management OCM Consultant you will lead the change enablement workstream for SAP S4HANA SuccessFactors Concur etc transformation programs on behalf of LTMs clients.
- You will apply a personabased approach to drive stakeholder engagement learning and adoption across global organizations.
- This role requires deep expertise in stakeholder analysis change impact communication strategy learning needs analysis and business readiness assessments.
- You will work closely with senior stakeholders to build the case for change understand pain points and translate them into needs and delighters aligned to personas.
- You will also leverage digital adoption platforms and AI tools to enrich content and accelerate user enablement
- You will design and implement change strategies that address the implications for roles responsibilities processes systems and data related change.
- Your work will ensure business continuity stakeholder alignment and successful adoption of new ways of working including smooth transition to operate and maintain with a focus on adoption.
Key Responsibilities
Change Strategy Planning:
- Develop and execute comprehensive change management strategies aligned to SAP Activate methodology
- Build the case for change by identifying business drivers pain points and transformation goals
- Apply personabased approaches to segment user groups and tailor change interventions
- Conduct stakeholder analysis to identify influence impact and engagement strategies
- Assess and document the implications for the IT operating model including process changes roles responsibilities and governance
- Lead change impact assessments and business readiness reviews to ensure organizational preparedness identifying and recording business value
- Define and implement communication strategies to support awareness understanding and commitment
Learning And Enablement
- Conduct learning needs analysis to identify skill gaps and training requirements
- Design and deliver enablement programs using SAP EnableNow WalkMe DAP WalkMe Learning Arc and other digital adoption platforms
- Leverage AI tools to generate and enrich training content FAQs and knowledge articles.
- Collaborate with functional and technical teams to ensure training aligns with futurestate processes and system design
Stakeholder Engagement and Communication:
- Engage stakeholders at all levels from end users to Clevel executives to drive alignment and adoption
- Facilitate workshops town halls and feedback sessions to foster twoway communication
- Develop targeted communication plans and materials tailored to personas and change impacts
- Monitor stakeholder sentiment and adjust engagement strategies accordingly
Deliver Excellence And Execution
- Lead the OCM workstream across SAP implementation lifecycle including fittostandard testing cutover and hypercare
- Collaborate with project managers functional leads and business sponsors to integrate change activities into the overall program plan
- Track and report change KPIs adoption metrics and readiness indicators
- Ensure alignment with SAP Activate phases and deliverables
Required Experience And Qualifications
- Experience Industry and Consulting
- Minimum 10 years of experience in Organizational Change Management with at least 5 of those years in SAP transformation programs
- Proven experience in SAP implementations supporting change enablement across global organizations
- Good understanding of order to cash supply chain finance and manufacturing processes and their change impacts required
- Experience deploying digital adoption platforms such as SAP WalkMe and SAP EnableNow
- Familiarity with AI tools for content creation and enrichment
- Experience in stakeholder management communication planning and training delivery
Qualifications And Certifications
- Bachelors or Masters degree in Organizational Psychology Business Administration Change Management or related field
- Certification in SAP S4HANA Prosci ADKAR or equivalent change management frameworks
- Familiarity with SAP Activate methodology and project delivery models Agile Waterfall
- Certification in SAP Signavio from a change impact perspective an advantage
Soft Skills Competencies
- Solid Communication Skills Ability to engage confidently with both technical and nontechnical audiences
- Analytical and ProblemSolving Abilities Ability to identify change risks structure interventions