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Birbal AI · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

L2 Specialist – Privileged Access Management (Arcon PAM)

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We are looking for an experienced PAM Specialist / Engineer to provide L2 operational and technical ownership of an enterprise Arcon PAM environment.

Key Responsibilities

- Monitor and maintain PAM vault health and availability.

- Manage privileged session monitoring and recorded session reviews.

- Troubleshoot automated password/credential rotation.

- Configure and tune privileged-access policies and approval workflows.

- Manage user and asset onboarding/offboarding.

- Support access reviews and compliance reporting.

- Troubleshoot PAM agent/gateway connectivity.

- Perform RCA for escalated PAM incidents.

- Coordinate with OEM support for complex incidents.

- Maintain technical documentation and operational runbooks.

Requirements

- 5+ years relevant PAM/IAM experience preferred.

- Strong hands-on Arcon PAM experience.

- Arcon certification preferred; comparable PAM certification such as CyberArk, BeyondTrust or Delinea may be considered with demonstrable Arcon experience.

- Strong knowledge of credential vaulting, session management, least privilege and privileged-access governance.

- UAE availability and willingness to work onsite in Abu Dhabi.

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