Duties and Responsibilities:
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Exceed customer expectations by practicing customer selling techniques.
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Adhere to stock loss controls in store.
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Ensure individual targets are met consistently.
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Ability to maximise and drive sales by identifying opportunities to increase turnover.
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Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
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Create an inspiring environment. Have fun.
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Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
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Ensure all out going stock/ items/ scripts are scanned and paid for.
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Process all loyalty cards including those of accelerated partners.
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Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
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Report customer compliments and complaints to management.
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Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
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Honesty in dealing with cash and finances.
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Building & maintaining relationships
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Innovation & change management
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Thinking adaptability
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Taking ownership
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Problem solving
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Trustworthy and honest
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Time management
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Exceptional customer service
Minimum Requirement.
Essential:
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Matric or Equivalent
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Up to 6 months retail experience
Special conditions of employment:
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Clear Credit and Criminal record
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Willing and able to work retail hours.
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South African citizen
Advantageous:
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1 year work experience within retail.
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Microsoft – Computer Proficiency
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Ability to communicate effectively.
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Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.