Duties and Responsibilities:
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To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
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To manage and control the financial aspects of running the store to ensure store profitability.
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To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
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To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
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To deliver exceptional customer service to ensure the best customer experience.
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To build excellent relationships with all relevant service providers (internal and external)
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To manage human resources effectively by recruiting, planning, and administrating payroll properly
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To inspire, motivate, develop, and hold people accountable appropriately.
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Align team members to Company culture and create fun.
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Implement all company policies and procedures.
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Maintaining health & safety practices
Behavioural Requirements:
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Honesty in dealing with cash or finances.
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Inspirational leadership & passion
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Taking ownership
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Building & maintaining relationships
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Innovation & ability to deal with change management.
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Thinking adaptability
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Delivering results and meeting customer expectations
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Follow instructions and procedures.
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Leading and supervising
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Achieving personal work goals and objectives
Minimum Requirements:
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Microsoft – Computer Proficiency
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Clear Criminal record
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Ability to communicate effectively at all levels.
Experience:
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Minimum of 5 years’ Store Management experience
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Minimum of 8 years' Retail experience
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Experience in working in a large retail store with a turnover of more than R 20 million per annum.