Responsibilities
- Provide administrative support, including drafting correspondence, coordinating meetings, maintaining records and filing systems, bookkeeping, and updating daily reports.
- Manage the full procurement process for the Front Office Department, including sourcing and evaluating quotations, making purchasing decisions, and ensuring timely resolution of outstanding purchase orders.
- Liaise with vendors regarding orders, supply needs, and contract renewals to ensure continuity and compliance.
- Plan, organise, and facilitate staff engagement initiatives to promote team morale and cohesion.
- Monitor and report on the progress of various projects, including those related to customer experience, process improvement, infrastructure upgrades, and other assignments.
- Develop, implement, and oversee projects, including the creation and management of associated documentation and materials.
- Perform any other duties assigned by supervisors, carrying them out diligently and professionally
Requirements
- Minimum of 2-3 years of experience in a similar position at this level.
- Demonstrated experience providing administrative support in a fast-paced, multi-task environment.
- Excellent organizational, interpersonal, and communications skills
- Ability to handle internal and external contacts at all levels with sensitivity and professionalism.
- Strong ability to maintain and treat highly confidential information with absolute discretion.
- Very presentable, with an approachable yet confident personality, demonstrating flexibility and a positive can-do attitude.
- Highly adaptable, resilient, and able to work under pressure and meet tight deadlines with limited supervision and minimal direction.
- Maintains high performance standards: ensuring that all work is effectively complete, monitors the progress of work against schedules and departmental requirements, works effectively by using a highly collaborative style.
- Prior housekeeping or hospitality experience preferred