Role: L2 NETWORK SUPPORT ENGINEER
Location: Singapore [Work from office daily]
Responsibilities
- Provide L2 support for enterprise network incidents, requests, and changes.
- Configure, maintain, and troubleshoot LAN/WAN environments.
- Manage routing and switching infrastructure across multiple sites.
- Support and administer firewall platforms such as Palo Alto, Fortinet, or Cisco Firepower.
- Manage wireless networks including Cisco, Aruba, or Meraki solutions.
- Monitor network performance and proactively address issues.
- Perform firmware upgrades, patching, and configuration backups.
- Participate in network implementation, migration, and optimization projects.
- Create and maintain network documentation and operational procedures.
- Work with vendors and internal teams to resolve complex network issues.
Required Skills
- Strong hands-on experience with:
- Routing (BGP, OSPF, EIGRP)
- Switching (VLANs, STP, EtherChannel, VxLAN preferred)
- Firewalls (Palo Alto, Fortinet, Cisco Firepower)
- Wireless (Cisco, Aruba, Meraki)
- Solid understanding of TCP/IP, DNS, DHCP, NAT, VPN, and QoS.
- Experience with network monitoring and troubleshooting tools.
- Knowledge of network security best practices.
- Excellent communication and customer-facing skills.
Preferred Certifications
- CCNA / CCNP
- PCNSA / PCNSE
- Aruba ACMP
- Fortinet NSE
Nice to Have
- Exposure to SD-WAN
- Network Automation (Python, Ansible)
- Cloud networking (AWS/Azure)
- NAC solutions (Cisco ISE, ClearPass)