About The Company
TechZSoft LLC is a dynamic and innovative technology solutions provider dedicated to delivering exceptional services to clients across various industries. With a strong focus on leveraging cutting-edge technology and fostering a collaborative environment, TechZSoft LLC has established itself as a trusted partner in digital transformation, IT consulting, and software development. The company prides itself on its commitment to quality, integrity, and customer satisfaction, continuously striving to exceed client expectations. Our team comprises talented professionals who are passionate about technology and dedicated to driving success for our clients worldwide.
About The Role
We are seeking a highly skilled US IT Operations Consultant to join our team remotely from India. This role is vital in managing the operational activities of our US-based organization, ensuring seamless execution of recruitment, bench sales, employee onboarding, contract management, invoicing, and financial administration. The ideal candidate will possess a versatile skill set encompassing HR, sales, finance, and operations, with the ability to handle multiple responsibilities efficiently. Working closely with our US teams, the Operations Consultant will play a key role in maintaining operational excellence, supporting business growth, and ensuring compliance with relevant regulations. This position requires a proactive individual who can work independently, adapt to a fast-paced environment, and communicate effectively across borders.
Qualifications
To be successful in this role, candidates should possess a minimum of 3-5 years of experience in operations, HR, sales, or finance, preferably within a technology or consulting environment. A bachelor’s degree in Business Administration, Human Resources, Finance, or a related field is required. Strong understanding of US labor laws, contract management, and billing processes is essential. Proficiency in QuickBooks or similar accounting software, excellent organizational skills, and the ability to multitask are critical. Candidates should demonstrate excellent communication skills, attention to detail, and the ability to work independently in a remote setting. Prior experience working with cross-cultural teams and managing remote operations will be advantageous.
Responsibilities
The Operations Consultant will be responsible for a broad range of activities, including but not limited to:
- Recruitment & Talent Acquisition: Collaborate with the US HR team to post job openings, screen resumes, conduct initial interviews, and coordinate candidate assessments. Maintain a robust talent pipeline for various roles, ensuring timely onboarding of new hires and contractors.
- Bench Sales: Manage bench resources by identifying placement opportunities, engaging with clients, and negotiating contracts. Build and nurture relationships with clients to understand their staffing needs and promote available consultants for placement.
- Employee Onboarding & Offboarding: Facilitate the onboarding process by preparing offer letters, conducting orientation sessions, and coordinating training schedules. Ensure smooth offboarding procedures, including exit interviews and documentation completion, while maintaining compliance with applicable laws.
- Contract & SOW Management: Draft, review, and manage contracts, NDAs, and Statements of Work. Collaborate with legal and finance teams to ensure contractual compliance and proper record-keeping.
- Invoicing & Billing: Prepare accurate invoices based on project milestones, retainer agreements, and billing schedules. Track payments, follow up on overdue invoices, and resolve billing discrepancies efficiently.
- QuickBooks Administration & Financial Support: Maintain accurate financial records in QuickBooks, generate reports such as P&L statements and cash flow reports, and assist with month-end closing activities. Reconcile accounts and support tax filings in collaboration with the US finance team.
- Administrative & Operational Support: Provide operational assistance to US management, including scheduling meetings, maintaining project timelines, and handling administrative tasks. Act as a liaison between US and India teams to ensure alignment on tasks and objectives.
- Additional Tasks: Support ad-hoc projects, research initiatives, and reporting activities to facilitate smooth business operations and strategic decision-making.
Benefits
At TechZSoft LLC, we offer a comprehensive benefits package designed to support our employees' well-being and professional development. Employees enjoy competitive salary packages, flexible working hours aligned with US CST, and opportunities for career growth within a global organization. We provide a collaborative work environment, access to training resources, and the chance to work on diverse projects that enhance skills and expertise. Additionally, employees benefit from a supportive remote work culture, health and wellness programs, and performance-based incentives. We believe in fostering a positive workplace where innovation and dedication are recognized and rewarded.
Equal Opportunity
TechZSoft LLC is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, national origin, age, disability, or any other protected characteristic. We value diversity and are dedicated to providing equal employment opportunities to all applicants and employees. Our hiring practices are based solely on qualifications, experience, and merit, ensuring a fair and equitable process for everyone interested in joining our team.