The Manager, Editorial Operations, is a key member of the Global Communications (GC) team, supporting 360 storytelling across corporate channels. The Manager will work closely with and report to the Executive Director to uphold and strengthen the editorial process for the GC Newsroom on our digital channels. The Manager is responsible for planning and editing content across our platforms that support the communications strategy and serving as a trusted partner for stakeholders across the company. The position requires a strong combination of editorial, copywriting, digital, and project management skills with the ability to manage stakeholders across brands, regions, and functions.
Key Responsibilities
- Edit all news content appearing across the company's primary digital channels, including intranet, employee email, and corporate website, to ensure adherence to the company's elevated style, accuracy, and sense.
- Proactively draft and plan content for our primary digital channels, using metrics and media coverage to inform.
- Manage the daily operations of the Global Communications Newsroom with the Assistant Manager to support the communications strategy.
- Act as a strategic advisor and liaison for stakeholders across brands, regions, and functions on their upcoming content, with a focus on calendarization via AirTable, and serve a leadership role in daily editorial meetings to support the Newsroom team and process.
- Work with the Assistant Manager to uphold governance across digital channels and enforce process, learn content management systems for GC platforms, and build and share content.
- Maintain and build relationships with key external vendors to support communications.
- Work with the Executive Director to manage key projects and products across digital channels and the creative department, including creating and maintaining timelines and engaging stakeholders to ensure deadlines are met.
- Develop messaging frameworks and narratives to support global communications initiatives.
- Write compelling short-form marketing copy.
- Manage and evolve corporate style guides.
- Experience with luxury brands; must possess an elevated taste in writing.
- Work with the Vice President, Global Communications, to draft, edit, and execute on company priority projects and high-profile content distributed internally and externally.
Qualifications:
- 5-6+ years of experience in corporate communications, copywriting, or equivalent.
- Superior writing, editing, and presentation skills.
- Creative and solutions-oriented, with strong project management skills.
- Ability to move seamlessly between strategic thinking and executing with excellence.
- A team player who leads with optimism.
- Highly organized and detail-oriented.
- Ability to thrive in a fast-paced and high-demand corporate environment.
- Ability to balance multiple projects and meet deadlines.
- Ability to learn new technologies and tools quickly; knowledge of web-based content management and email marketing platforms is a plus.