eCom Operations Specialist
Woolworths NZ
Auckland City, Auckland
Retail
Full time, On site
Listed 3 weeks ago
Share Tweet Post
Description
About the Company
At Woolworths Supermarkets New Zealand, we are dedicated to enhancing the lives of Kiwis by delivering exceptional service and quality products. With over 185 stores and 20,000 team members across Aotearoa, we strive to make a positive impact every day. Our culture is characterized by friendliness, energy, and a strong sense of teamwork. We encourage innovative ideas and value contributions that help us serve the three million New Zealanders who rely on us weekly.
About The Role
We are seeking a motivated individual to manage and maintain the process flow for an assigned workstream. In this role, you will collaborate closely with your Team Leader and your team to enhance efficiency and ensure that processes are completed without interruption, adhering strictly to established guidelines.
What You Will Do
Process Management and Order Fulfillment: You will follow defined routines to ensure timely and accurate completion of processes, guaranteeing that online orders are correctly picked and that the quality of fresh food meets our high standards.
Team Leadership and Supervision: You will lead your team to ensure that work is completed accurately, provide on-the-job training and coaching, and take on the responsibilities of Acting Store Manager during scheduled shifts.
Issue Resolution and Escalation: You will identify processes that may be problematic and promptly escalate these issues to the Function Lead for effective resolution.
Safety and Wellbeing Advocacy: You will promote a safe and healthy work environment by adhering to safety protocols, reporting hazards, and prioritizing the wellbeing of your team.
Collaboration and Communication: You will actively participate in initiatives that foster team collaboration and communication, contributing to a positive workplace atmosphere.
What You Will Bring
Process Excellence and Learning: A demonstrated ability in process excellence and a commitment to continuous learning are essential.
Collaborative Partnerships: You should excel at building and maintaining collaborative partnerships with various functions and stakeholders.
Effective Team Leadership: Experience in leading teams, delegating tasks, monitoring progress, coaching, providing feedback, and motivating team members is crucial.
Compliance Expertise and Communication: You will need to possess strong knowledge of compliance within your function and have exceptional communication skills to clearly articulate tasks and standards.
Values-Aligned Behavior: Your actions should consistently reflect our company values.
Availability: You must be able to work four weekend shifts per month and at least one evening each week.
What You Will Experience
As part of our team, you will enjoy discounts across our range of Woolworths Group brands, along with a robust rewards program that recognizes and incentivizes purpose-driven work.
You will have access to Sonder, which provides free, confidential 24/7 personalized support for financial, medical, psychological, and physical needs for you and your family.
As a member of a global organization, you will have endless career possibilities across various disciplines, gaining valuable exposure within an exciting business network.
Endless Possibilities with Woolworths Group
As part of the Woolworths Group, comprised of over 200,000 passionate individuals, we are united by our purpose to create better experiences for a better tomorrow. Here, you will be supported and empowered to explore new ideas, make impactful commitments, and innovate ways to meet the food and everyday needs of more than 24 million customers each week. With a focus on genuine care and a flexible work approach, the opportunities for growth and impact are limitless.
Everyone Belongs at Woolworths Group
We believe that diversity, equity, inclusion, and belonging are fundamental to achieving our purpose of better together for a better tomorrow. We value the diverse experiences and backgrounds of our team, recognizing that they enrich our business and enhance our ability to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we are committed to creating an inclusive workplace where everyone feels they belong, can be their authentic selves, and reach their full potential.
We encourage all candidates to apply and invite you to inform us in your application if you require any adjustments during the hiring process.
Discover more opportunities with Woolworths Group at our careers page.
To Apply
If this role is of interest, please Apply Now and submit your updated CV by following the link.
Please note: To be considered for this position, you must be eligible to work in New Zealand, with valid work rights.
eCom Operations Specialist
Reference #: 101257
This job is sponsored to help it stand out and reach more viewers.
Update your CV with our free NZ templates →