Role Overview
Responsible for managing store operations, including staffing, training, inventory management, merchandising, and customer service to ensure smooth daily functioning.
Key Responsibilities
- Recruit, select, train, and evaluate employees; ensure proper staffing and conduct performance reviews.
- Open and close the store, oversee safety, security, and compliance with policies.
- Analyze financial and operational data to identify sales trends, control expenses, and manage inventory.
- Order merchandise to meet stock targets, maintain presentation standards, and control damages and markdowns.
- Ensure accurate cash handling, security, and adherence to cash control procedures.
- Provide excellent customer service and maintain a clean, safe store environment.
- Follow company policies, complete documentation, and support staff development.
Qualifications & Skills
- Ability to interpret documents, perform math calculations, and operate cash registers.
- Knowledge of inventory, merchandising, cash handling, and safety policies.
- Effective communication, organization, problem-solving, and interpersonal skills.
- Experience in retail management and a high school diploma or equivalent preferred.
- Certain locations may prioritize bilingual Spanish speakers.
Physical & Work Environment
- Frequent standing, walking, bending, and lifting up to 55 pounds.
- Use of equipment like scanners, pricing guns, and carts.
- Fast-paced environment with occasional outdoor exposure and need for transportation for store activities.