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Synechron · Melbourne, Victoria, Australia

Business Analyst - Digital Delivery

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Synechron is hiring a Business Analyst responsible for digital delivery with prior banking domain experience.

- Melbourne

- Contract - 6 months + extendable

- Full working rights

- Hybrid - 3 days WFO

Responsibilities:

- Translate strategic business needs into clear, actionable requirements through strong analytical thinking, commercial acumen, and customer-centric insight to support solution design and delivery.

- Lead business analysis activities across the full delivery lifecycle, from discovery and requirements definition through to design, build, testing, release, and implementation.

- Partner closely with Product Owners, UX designers, Developers, Agile Delivery Leads, and other stakeholders to shape and deliver customer-facing digital experiences.

- Build trusted relationships across business and technology teams, using strong communication, facilitation, and influencing skills to achieve alignment and successful outcomes.

- Document business processes, business rules, requirements, benefits, dependencies, risks, and operational impacts for cards-related initiatives.

- Collaborate with broader business stakeholders to define business outcomes, produce high-quality business requirements, epics, user stories, acceptance criteria, and supporting documentation.

- Facilitate backlog refinement and options analysis to support effective Agile delivery.

- Support end-to-end delivery while embedding governance, risk awareness, and operational controls into business analysis practices.

- Contribute to discussions involving APIs, integrations, and backend systems to ensure requirements and solutions are well understood across technical and business teams.

Skills Required:

- Minimum 5 years' experience as a Business Analyst

- Experience in digital delivery programs involving customer-facing digital products and platforms, including mobile applications (iOS and Android).

- Demonstrated experience partnering with Product Owners, UX designers, developers, and delivery teams to define and deliver digital features and customer outcomes.

- Strong Agile delivery experience, including user story creation, backlog refinement and sprint planning.

- Excellent stakeholder management, facilitation, and requirements elicitation skills across business and technology teams.

- Ability to influence outcomes and thrive within complex, fast-paced Agile environments.

- Strong understanding of business process modelling and tools such as Jira, Confluence, Visio, and draw.io.

- Confidence engaging in discussions relating to APIs, integrations, and backend systems, with the ability to translate technical concepts into business outcomes.

Interested candidates EASY APPLY.

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