Job Title:
IT Infrastructure , Senior/Engineer
Pre-requisition:
- Diploma or Degree in Information Technology, Computer Engineering, Network Engineering or related fields.
- Minimum relevant working experience:- Engineer 1-3 years and Senior Engineer 3-5 years.
- Good knowledge of servers, operating system concepts, storage and backup fundamentals, and virtualization.
Job Description:
- Assist in the installation, configuration, and maintenance of servers, virtualization platforms, storage systems, backup solutions, and supporting infrastructure.
- Support daily infrastructure operations, monitoring, and health checks.
- Perform basic troubleshooting for server, virtualization, operating system, storage, and backup-related issues.
- Escalate complex incidents to senior engineers or vendors where required.
- Assist in infrastructure deployment, migration, and upgrade activities.
- Monitor infrastructure alerts and respond to incidents in a timely manner.
- Maintain accurate documentation including system diagrams, configurations, SOPs, asset inventory, and operational procedures.
- Work with internal teams, vendors, and customers during troubleshooting and implementation activities.
- Support system testing activities such as SAT, UAT, backup recovery testing, and failover testing where required.
- Ensure compliance with security policies, operational procedures, and change management processes.
- Participate in standby support rotation and after-office-hours support activities when required.
- Support automation and continuous improvement initiatives for infrastructure operations and monitoring.
Technical Skill Sets:
OS / Hypervisors VMware vSphere / ESXi, Microsoft Hyper-V, Windows Server, Linux
Server Hardware Dell PowerEdge, HPE ProLiant
Storage Systems SAN (Fibre Channel/iSCSI), NAS (NFS/SMB)
Protocols TCP/IP, DNS, DHCP
Backup Software Veeam Backup & Replication
Scripting Languages Python, Bash, PowerShell
Provisioning & Configuration Infrastructure as Code (IaC), Monitoring systems, Configuration Management
Cloud Concepts IaaS (Infrastructure as Service), Hybrid Cloud, Public Cloud (AWS/Azure/GCP)
*Basic understanding of Infrastructure as Code (IaC) concepts would be an advantage.
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