Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is hiring for a Delivery Operation Center (DOC) Assistant to join one of its clients projects and team in Spain for a fixed term project.
Position/Title:
Delivery Operation Center (DOC) Assistant
Employment:
Full time
Contract Type:
Fixed-Term (12 Months)
Start Date:
21.09.2026
Location:
Spain, Madrid - Model: Onsite
Salary Framework:
26.200 EUR per year
Contact:
Franci Hernandez on: +49 (0) 89 23 88 98 XX
Key Responsibilities:
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Delivery Operations: support daily delivery operations, including PR/PO management, project initiation, acceptance, and key operational activities.
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Monitor operational KPIs, identify issues and overdue items, and coordinate actions for timely closure.
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Project Lifecycle Management: track project plans, milestones, risks, assumptions, handover, and project closure.
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Revenue Management: Monitor and manage daily revenue progress, track revenue conversion rates, and identify gaps against targets.
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identify potential revenue risks and coordinate timely follow-up and mitigation actions to improve revenue performance.
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Customer Satisfaction Management: support customer satisfaction operations, including Sponsor engagement, customer meetings, surveys, and Voice of Customer (VoC) management.
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Digitalization and operational reporting: support digital tools and automation implementation to improve delivery efficiency.
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Monitor key KPIs, prepare operational reports/dashboards, and support performance improvement.
Experience/Qualifications:
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Language Proficiency: Fluent in Chinese, English, and Spanish (both written and spoken).
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Proficient in Excel and other office software, with data processing and analysis capabilities.
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Basic understanding of project management principles and risk monitoring.
Familiarity with digital tools and technology-driven processes.
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Relevant work experience is preferred, especially in delivery operations, project management, or digital tool application.
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Strong cross-team communication and coordination skills.
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Highly responsible and detail-oriented.
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Ability to handle multiple tasks efficiently and meet deadlines.
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Strong problem-solving skills and the ability to perform well under pressure.