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Tekgence Inc · Indianapolis, IN

Microsoft Dynamics 365 CRM System Administrator

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Hi,

Hope you are doing well.

We are looking for F&O System Administrator you keen for this position, please reply me back with your updated resume to [email protected] for further discussion.

Job Title: F&O System Administrator

Location: Indianapolis, IN (Onsite)

Job Summary

We are seeking an experienced F&O System Administrator to manage, support, and optimize the Microsoft Dynamics 365 Finance & Operations (D365 F&O) environment. The ideal candidate will be responsible for system administration, environment management, security, user support, release coordination, and ensuring the stability and performance of the D365 F&O platform. This role requires close collaboration with business stakeholders, developers, infrastructure teams, and third-party vendors to maintain a reliable and secure ERP environment.

Key Responsibilities

- Administer and maintain Microsoft Dynamics 365 Finance & Operations environments.

- Manage user accounts, security roles, permissions, and access controls.

- Perform environment provisioning, refreshes, deployments, and system monitoring.

- Coordinate application updates, service releases, and Microsoft One Version upgrades.

- Troubleshoot system issues, performance bottlenecks, and integration failures.

- Monitor system health, batch jobs, and application performance.

- Collaborate with development teams to support code deployments and release management.

- Manage data migration activities using Data Management Framework (DMF).

- Configure and maintain workflows, batch processing, and system parameters.

- Support integrations with Azure services, Power Platform, and third-party applications.

- Ensure compliance with security, governance, backup, and disaster recovery policies.

- Create and maintain technical documentation, SOPs, and system administration guides.

- Provide Level 2/Level 3 production support and participate in on-call support as needed.

- Work closely with functional teams to resolve application issues and implement system improvements.

Required Qualifications

- Bachelor's degree in Computer Science, Information Systems, or a related field.

- 4+ years of experience administering Microsoft Dynamics 365 Finance & Operations.

- Strong knowledge of D365 F&O environment management and Lifecycle Services (LCS).

- Experience with Microsoft Entra ID (Azure Active Directory), security roles, and user administration.

- Knowledge of Azure DevOps, deployment pipelines, and release management.

- Experience with Data Management Framework (DMF), batch jobs, and workflow administration.

- Understanding of SQL Server, monitoring tools, and system performance optimization.

- Experience supporting integrations using Azure Integration Services, Power Platform, or APIs.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and stakeholder management abilities.

Preferred Qualifications

- Microsoft Dynamics 365 Finance & Operations certifications.

- Experience with Azure administration and cloud infrastructure.

- Knowledge of Power BI, Power Automate, and Power Apps.

- Familiarity with X++, extensions, and customization deployment processes.

- Experience working in manufacturing, distribution, retail, or supply chain environments.

- ITIL Foundation certification is a plus.

Preferred Experience

- 4–7+ years of Microsoft Dynamics 365 Finance & Operations administration experience.

- Experience supporting enterprise ERP environments with multiple legal entities.

- Proven experience managing production, UAT, and development environments.

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