Job Title – Data Platform Administration Architect
Remote
Required Skills & Experience
- 10+ years of experience in enterprise data platforms, platform engineering, cloud infrastructure, platform administration, or data operations.
- Hands-on experience administering and supporting Databricks and Azure data platforms in enterprise production environments.
- Some experience in supply chain domain is good to have
- Strong expertise with:
- Databricks
- Azure Data Lake Storage (ADLS)
- Azure Synapse Analytics
- Azure SQL
- Azure Data Factory (ADF)
- Azure DevOps
- Azure IAM (RBAC, Service Principals, Managed Identities)
- Azure Monitor and Log Analytics
- Proven experience as a Data Platform Administrator, Databricks Administrator, Azure Platform Administrator, Platform Architect, or Platform Operations Lead, not solely a data engineer or application developer.
- Deep understanding of standing up, configuring, securing, governing, and supporting production and non-production Databricks environments.
- Experience managing platform provisioning, environment strategy, capacity planning, workload management, performance tuning, cost optimization, and operational support.
- Strong experience implementing and managing platform monitoring, observability, alerting, and operational dashboards.
- Proven experience managing enterprise production support processes, including:
- Incidents (INC)
- Service Requests (RITM)
- Change Requests (CR)
- Standard Changes (SCR)
- Emergency Changes (ECR)
- Problem Management
- Hands-on experience coordinating and leading enterprise release management activities, including release planning, deployment execution, rollback planning, deployment validation, and post-release support.
- Strong knowledge of ITIL-aligned operational processes, including:
- Incident Management
- Change Management
- Release Management
- Problem Management
- Service Request Management
- Knowledge Management
- Major Incident Management
- Experience resolving and leading response efforts for critical production incidents (P1/P2/P3), including executive communications and stakeholder coordination.
- Demonstrated experience creating and presenting comprehensive Root Cause Analysis (RCA) reports and corrective action plans following production incidents.
- Experience establishing support operating models, on-call rotations, escalation procedures, and operational readiness reviews.
- Strong experience with ServiceNow or equivalent ITSM platforms for managing incidents, changes, requests, approvals, releases, and audit requirements.
- Experience developing operational metrics, service-level reporting, trend analysis, and platform health dashboards.
- Experience designing scalable platform controls and operational processes to support enterprise data volumes and growth.
- Strong experience with CI/CD automation, deployment pipelines, Infrastructure as Code (IaC), and Azure DevOps best practices.
- Experience with cloud governance, platform security, access management, and compliance controls.
- Experience supporting SOX-compliant, regulated, or audit-driven environments.
- Ability to partner effectively with infrastructure, security, networking, application, and business teams to drive platform reliability and operational excellence.
- Proven leadership experience managing platform, operations, or engineering teams.
- Strong communication, stakeholder management, leadership, and problem-solving skills.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
Preferred Qualifications
- Databricks Certified Data Engineer, Databricks Platform Administrator, or related Databricks certifications.
- Microsoft Certified: Azure Administrator Associate.
- Microsoft Certified: Azure Solutions Architect Expert.
- ITIL Foundation or ITIL 4 Certification.
- Experience leading CAB meetings, release governance forums, or enterprise change management programs.
- Experience supporting large-scale enterprise Databricks and Azure data platforms across multiple regions and business units.
- Experience with observability platforms such as Azure Monitor, Datadog, Splunk, Grafana, or similar tools.
- Experience implementing enterprise platform governance, FinOps, security, and compliance programs.
- Experience leading cloud modernization, platform transformation, and operational maturity initiatives.
- Strong understanding of data governance, access governance, Unity Catalog, data security, and regulatory compliance requirements.
- Vendor management and strategic technology partnership experience.
Key Responsibilities
- Lead the administration, architecture, governance, and operational support of enterprise data platforms.
- Manage and support Databricks, Azure Data Factory, Azure Data Lake Storage (ADLS), Azure Synapse, Azure SQL, and related Azure services across production and non-production environments.
- Own platform reliability, availability, performance, scalability, security, and operational excellence.
- Define and maintain platform standards, environment strategies, monitoring frameworks, operational procedures, and governance controls.
- Oversee Change Management and Release Management processes, including CRs, SCRs, ECRs, deployment planning, release scheduling, rollback strategies, and post-release validation.
- Participate in CAB (Change Advisory Board) activities and provide technical assessment, risk evaluation, and deployment readiness recommendations.
- Lead production support activities, including resolution of Incidents (INC), Service Requests (RITM), Problem Records, and Major Incident Management processes.
- Coordinate cross-functional teams during critical production incidents and ensure timely restoration of services.
- Perform Root Cause Analysis (RCA) investigations and drive preventative and corrective actions to reduce recurring issues.
- Develop and maintain operational runbooks, knowledge articles, support documentation, escalation procedures, and disaster recovery plans.
- Establish and report on operational KPIs including platform uptime, SLA compliance, release success rates, Mean Time to Resolution (MTTR), incident trends, and platform health metrics.
- Implement and govern CI/CD processes, deployment automation, and infrastructure-as-code best practices.
- Ensure compliance with enterprise security standards, access governance policies, audit requirements, and SOX controls.
- Drive platform modernization initiatives, automation opportunities, cost optimization, and continuous service improvement efforts.
- Mentor platform engineers and administrators while providing technical leadership and architectural direction.