Location: Cape Town
Role Type: Contract / Permanent
Role Overview
Configure, implement, support, and maintain enterprise document capture, document management, and workflow automation solutions using the Kofax / Tungsten Automation software suite.
Key Responsibilities
- Solution Delivery: Configure and deploy document capture and intelligent automation solutions using Kofax Total Agility (KTA).
- Suite Management: Work directly with Kofax Capture, Kofax Transformation Modules (KTM), KTA, and Kofax Import Connector.
- System Administration & Support: Manage system capacity, modifications, user access, production support, and standby duty.
- Maintenance & Deployments: Execute software installations, version upgrades, third-party package integrations, and disaster recovery testing.
- Governance & Documentation: Create technical documentation, operational procedures, progress reports, and task estimations.
Minimum Requirements
- Education: IT Degree or Diploma.
- Experience: 5+ years of hands-on Document Management / Enterprise Content Management (ECM) experience.
- Core Technical Skills: Proven expertise in Kofax Total Agility (KTA), Kofax Capture, KTM, and Kofax Import Connector.
- Core Competencies: Strong background in solution design, database skills, and production support within Agile/Scrum environments.