IT System Specialist – Junior | Tel Aviv
An international technology company in Tel Aviv is looking for a Junior IT System Specialist to join its team. This role is a great opportunity for someone looking to grow from Help Desk into a broader IT / Systems position.
The role includes handling tickets escalated from Help Desk, alongside supporting basic systems and infrastructure tasks under the guidance of the IT and Infra & Cloud teams.
Responsibilities:
- Provide technical support to employees and handle escalated tickets
- Support onboarding/offboarding, access requests, and troubleshooting
- Work with platforms such as Okta, Google Workspace, Slack, Jamf, and Intune
- Support user and device setup, basic network checks, and infrastructure tasks
- Support meeting rooms and video conferencing systems
- Document tickets and tasks and follow established procedures and checklists
Requirements:
- At least 2 years of experience in Help Desk / IT Support
- Strong troubleshooting skills
- Service-oriented mindset and excellent interpersonal skills
- Basic understanding of IT systems and infrastructure
- Ability to work independently while being comfortable seeking guidance when needed
- Good English communication skills