Epic Training Manager
Location: Raleigh, NC 27607
Duration: 12+ Months
Position: 1 Opening
Interview: Webcam Interview
Rate: $80/hr W2 | $90/hr C2C/1099
Additional Requirement: Occasional travel to healthcare facilities within North Carolina may be required.
Position Overview:
We are seeking an experienced Epic Training Manager to lead an enterprise-wide Epic EHR training program. This role will oversee training strategy, curriculum development, training teams, readiness activities, and user adoption for Epic implementations, upgrades, workflow changes, and ongoing optimization.
Key Responsibilities:
Lead Epic training teams, curriculum development, and training operations.
Develop and maintain enterprise Epic training strategies, materials, and standards.
Coordinate training for Epic implementations, upgrades, and workflow changes.
Partner with Epic application teams, clinical/business leaders, and stakeholders to assess training needs and readiness.
Manage training plans, schedules, communications, and readiness milestones.
Monitor training completion, competency, effectiveness, and user feedback.
Support go-live and post-go-live training and user support activities.
Standardize training processes across multiple healthcare facilities.
Provide status updates, metrics, risks, and recommendations to leadership.
Required Qualifications:
5+ years managing Epic EHR training programs.
5+ years of Epic implementation, upgrade, or optimization experience.
3+ years leading Epic training teams.
3+ years developing Epic training curricula and materials.
3+ years with Epic training methodologies and adult learning principles.
3+ years of project management/implementation experience.
Epic certification/credentialing strongly preferred.
Experience with behavioral health, long-term care, or complex healthcare environments preferred.
Multi-site or enterprise Epic training experience preferred.