Position Summary:
The Sales Account Manager is responsible for the management of commercial relationships with existing clients making proactive contact and maintaining a high level of service delivery, whilst identifying further new business opportunities at existing and new clients. The position holder meets clients face to face:
- To maintain and grow sales in line with agreed commercial targets.
- Identify customer needs, opportunities, and market trends and turn these into profitable sales.
- Seek out new customers and sales opportunities, initiate action plans to approach and secure new business for the company.
Key Accountabilities & Duties:
- To meet / exceed budgeted Volume, Revenue and MOP.
- Monitor and report on competitor activity, market trends, threats etc.
- Identify opportunities for company growth.
- Provide timely updates to the forecast.
- Complete visit reports on time and in full for all customer visits and key phone conferences.
- Assist in the preparation of budgets.
- Attend conferences and trade shows as required.
- Manage via the appropriate frequency of visits the needs of all customers and potential customers.
Ideal competencies required for the Role:
- Graduate in technical discipline – must be able to understand the products, processing methods and end uses.
- Self motivated and able to work in the field with limited supervision and as part of a team.
- Experience in technical, B2B sales.
- Good problem solving, communication, IT and relationship building / personnel skills – internal and external.
- High level of literacy and numeracy ability.