Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.
Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
Our community is based on connection and belonging.
Our creativity allows us to imagine new possibilities for people.
Our responsibility is to all of our stakeholders.
It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
Job Overview:
As the Sales Operations Analyst you will partner with Sales Operations Leads and other leaders from our Field teams and Revenue Operations teams to support strategic programs that define strategies accelerating Airbnb’s supply market growth. Your analysis and insights will help inform our supply strategy, sales methodologies, goaling and incentives.
This role is right for you if you enjoy exploring the connection between a go-to-market strategy and business impact and then solving problems through data-based decision making. You need to be curious, and ready to make an impact.
The difference you will make:
You will help the Sales Operations team improve the performance of the sales teams through sales reporting, data modeling and insights, run the business execution and business intelligence tactics.
A typical day:
Sales Operations
● Drive analytics for territory planning, segmentation, capacity modeling, and quota
setting
● Partner with Sales Leadership and Sales Operations teams on forecasting, pipeline
analysis, and process improvements
● Develop and refine forecasting methodologies and ensure alignment with other key
stakeholders (ie Sales, Finance)
Reporting & Analytics
● Develop and manage dashboards, reports, and KPIs to monitor sales performance
● Generate weekly regional data insights and reports to identify process gaps and drive
resolutions (i.e. WBR, MBRs)
● Conduct ad-hoc analyses to support business initiatives and leadership inquiries
● Support sales managers and leaders by delivering analytical insights and recommending operational improvements
● Ensure data accuracy and integrity in Salesforce and other sales tools
Cross-Functional Collaboration
● Work with Sales, Marketing, Finance, and other teams to improve sales efficiency and
support strategic initiatives
● Participate in or help drive cross-functional projects with strong accountability and
attention to detail
Incentives & Compensation
● Collaborate with Sales Operations leads to design and execute end to end sales
compensation and incentive strategies
Your expertise:
● Degree in Applied Mathematics, Marketing, Finance, Statistics, Computational
Sciences or similar field
● 3-5 years working experience in similar role in a fast-moving business environment,
preferred tech, consulting, or banking
● Some business intelligence tools (e.g.,Looker, Tableau, Excel, SQL) but Claude is used primarily for this so solid knowledge and use of Claude for this is require.
● Excellent analytical skills, with the ability to translate data into actionable insights
● Strong communication and collaboration skills, with experience working cross-functionally
● Highly organized with a strong attention to detail and ability to manage multiple priorities
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $33-$40/hr
Benefits: Medical, Dental, Vision, 401K