About the role
This role involves coordinating warehouse and logistics operations, managing customer inquiries and order status updates, and liaising with multiple teams including forwarders, truckers, warehouse teams, and shipping personnel.
Key responsibilities
- Reply to all customer inquiries and update order status
- Coordinate with customer-appointed forwarder, local/international trucker, local/international warehouse team and shipping team
- Develop and maintain customer's KPI, SOP and objectives
- Arrange local trucks for collection/delivery
- Arrange/coordinate container stuffing/unstuffing/fumigation with 3rd party vendor if required
- Facilitate stocktaking activities
- Arrange for packing/crating if required
- Match/compile weekly and monthly spreadsheets for billing purposes
- Physical check on receiving/releasing of goods when required
- Assist warehouse team with container tally sheet and other ad hoc tasks
About you
- At least 3 years of experience in warehouse operations and resource management in a warehouse environment
- General knowledge of logistics
- Proficient in warehouse and inventory management applications
- Analytical skills and critical thinking
- Strong sense of accountability, teamwork, and continuous improvement mindset
- Competent in Microsoft Excel, Word and PowerPoint
- Able to adapt to a fast-paced environment
Pay: $3,200.00 - $4,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Parental leave
Work Location: In person