Company Overview
Millennium Hospitality Management Group is a dynamic, western-based management company dedicated to excellence in the hospitality industry. Our mission is to create a results-driven leadership team with passionate, well-trained associates who deliver memorable guest experiences and foster growth for our partners and investors.
Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our hospitality team. In this vital role, you will manage guest interactions, handle administrative tasks, and ensure smooth daily operations at the front desk. Your positive attitude and organizational skills will help create a warm environment that guests remember.
Duties
- Greet guests warmly and provide exceptional customer service throughout their stay
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls efficiently
- Handle check-in and check-out procedures with accuracy using office management and property management software
- Maintain organized filing systems, update spreadsheets, and perform data entry tasks with precision
- Assist with calendar management, appointment scheduling, and coordinating guest requests or special accommodations
- Support office operations by managing correspondence, proofreading documents, and maintaining office supplies
- Provide support for administrative tasks such as filing, document processing, and basic bookkeeping using productivity software
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong computer literacy and technical proficiency in office management tools
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional customer service skills with professional phone etiquette and clear communication abilities
- Bilingual capabilities are a plus to serve diverse guest needs
- Experience with QuickBooks or similar bookkeeping software is desirable
- Previous office or front desk experience in hospitality or medical/dental settings preferred
- Ability to manage time efficiently and prioritize tasks to ensure productivity and accuracy
Join us as a Front Desk Associate to be the friendly face that makes every guest feel valued! This paid position offers an engaging environment where your organizational talents and customer service skills will shine. We look forward to welcoming motivated individuals ready to contribute to our vibrant team!
Pay: $13.00 - $13.75 per hour
Work Location: In person