Candid Coffee is looking for a for a proactive, organized, and business-minded Operations & Business Development Associate to support the day-to-day operations and growth of our business.
This role will work closely with management and operations teams across our SSE business unit, Coffee Cart & Events, and Candid branches in Santol and Sidcor.
About us
Candid Coffee is a fast-growing third wave coffee startup focused on quality, craftsmanship, and intentional coffee experiences. We specialize in ethically sourced beans, precise brewing methods, and elevating everyday coffee into something thoughtful and refined. From humble beginnings as a coffee cart, we have grown into a multi-branch cafe and roastery—now proudly operating 10 locations across Metro Manila. Our journey reflects our commitment to quality, consistency, and building a brand that resonates with today's coffee culture. As a startup, we are building more than just cafes—we are creating a modern coffee brand, a strong community, and a culture driven by passion and continuous improvement.
About the role
This role is ideal for a hands-on leader who is passionate about operations, sales, events, business development, and customer experience. The successful candidate will work closely with management and operations teams to improve business performance, identify new opportunities, drive revenue growth, and ensure consistent service quality across our business units.
Key responsibilities
- Support daily operations, service quality, inventory, manpower, and workflow monitoring.
- Assist in planning and coordinating coffee cart events, corporate events, and private functions.
- Coordinate with clients, suppliers, and internal teams to ensure smooth event execution.
- Monitor sales performance, branch performance, and operational reports.
- Assist in developing strategies to increase sales, bookings, and revenue.
- Identify potential clients, business opportunities, partnerships, and corporate accounts.
- Conduct basic market and competitor research.
- Support promotions, campaigns, customer engagement, and business improvement initiatives.
- Maintain good relationships with clients, suppliers, partners, and internal teams.
- Assist management in improving processes, customer experience, and overall business performance.
Qualifications
- Bachelor's degree in Business, Marketing, Management, Hospitality, or a related field.
- 0-1 year of experience in operations, sales, business development, events, F&B, or a related field.
- Strong communication, coordination, and organizational skills.
- Proactive, resourceful, and willing to learn.
- Comfortable working with clients, suppliers, and different teams.
- Able to handle multiple tasks in a fast-paced environment.
- Fresh graduates with relevant internship experience are welcome to apply.
Benefits:
- Additional leave
- Employee discount
- Free parking
- Health insurance
- On-site parking
Work Location: In person