Technician Lead
Role Description
· Provides technical leadership across all clinics, ensuring dialysis machines, RO water systems, and related equipment operate safely, reliably, and in compliance with DOH, PSN, and manufacturer standards.
· Establishes standardized technical systems, maintenance programs, and documentation practices that support consistent clinic performance and readiness for expansion.
· Serves as the technical authority supporting Operations and Nursing, without assuming operational or clinical line management.
Key Responsibilities
· Lead and standardize technical operations across clinics, including machine setup, calibration scheduling, preventive maintenance, and RO water-system monitoring.
· Develop and maintain technical SOPs for machine priming, shutdown, disinfection, troubleshooting, and water-system checks.
· Train, mentor, and provide functional oversight to clinic-level technicians, ensuring consistent technical capability and safe practices.
· Maintain a centralized asset registry covering dialysis machines, RO systems, generators, and critical equipment across all sites.
· Coordinate vendor servicing, repairs, parts replacement, and emergency technical support.
· Review and validate technical logs, maintenance records, and safety documentation required for DOH and PhilHealth compliance.
· Monitor water-quality documentation and dialyzer reprocessing data (if applicable) in coordination with QA and Nursing leadership.
· Support operational readiness for new clinic openings, including installation, acceptance testing, and handover of equipment.
· Partner with the Operations Director on vendor performance evaluation and input into equipment procurement decisions.
· Investigate technical incidents and contribute to root-cause analysis and corrective actions with QA and Operations.
Core Competencies
· Technical Mastery: Strong understanding of HD machines (Fresenius, Nikkiso, B.Braun, etc.) and RO systems.
· Troubleshooting & Diagnostics: Identifies and resolves technical issues quickly.
· Documentation Discipline: Ensures accuracy of logs required by DOH, PSN, and PhilHealth.
· Training & Coaching: Guides clinic technicians and promotes technical excellence.
· Safety & Risk Awareness: Understands infection-control, water standards, and environmental-health requirements.
· Planning & Coordination: Manages multi-clinic servicing and preventive maintenance schedules.
· Vendor Collaboration: Works effectively with biomedical and engineering providers.
Qualifications
· Education: Bachelor’s degree or technical/vocational certificate in Biomedical Engineering, Electronics, Mechanical Technology, or related field.
· Experience: Minimum 5–7 years as Dialysis Technician; multi-site or senior technician experience preferred.
· Training: Manufacturer trainings (Fresenius/Nikkiso/B.Braun), water treatment systems training, Safety Officer training.
· Certifications (preferred): Biomedical Technician certifications, ISO 9001 Internal Auditor.
Reporting Line: Reports to COO
Supervises: Clinic-level Technicians (functional oversight)
Content to add when scaling:
Role Description:
● Provides enterprise technical governance across multiple operating units, ensuring shared equipment, water systems, and technical standards scale consistently while accommodating service-specific requirements.
Key Responsibilities:
● Oversee technical standards and maintenance programs across multiple business lines or service models.
● Establish enterprise technical governance, escalation pathways, and risk controls for equipment and infrastructure.
● Support technical integration for new services, acquisitions, or partnerships.
● Build and lead an expanded technical function, including senior technicians or technical supervisors as scale increases.
Pay: Php18,000.00 - Php22,000.00 per month
Benefits:
- Company Christmas gift
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person