Job ID
40490
Location
Human Resources
Full/Part Time
Full-Time
Regular/Temporary
Regular
Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Job Description
General Functions:
Performs paraprofessional and administrative support human resources work. Provides a wide range of human resources support service in Human Resources (HR) Administration or an HR Service Center.
Work is performed under the general direction of an HR Advisor or HR Administrator. Performance is evaluated for accuracy, efficiency and results achieved.
Representative Duties/Assignments:
Duties may vary based on area of assignment. The following duties are representative and not all inclusive:
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Supports the day-to-day administration of Human Resources programs and services, with primary responsibilities in employee benefits, retirement, records management, leave programs, and related HR functions.
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Serves as a liaison between employees, departments, Payroll, and Human Resources to research, respond to, and resolve employee questions and benefit-related issues. Assists with time and attendance tracking and related documentation.
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Provides employees with accurate and timely information regarding County benefit plans and programs. Assists employees with benefit enrollments, changes, terminations, and other qualifying life-event transactions while ensuring information is properly documented and payroll deductions are accurate.
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Collects, reviews, and processes supporting documentation for family status changes and other benefit-related requests. Coordinates with insurance carriers to research and resolve employee concerns, enrollment discrepancies, and benefit issues.
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Assists with communicating County benefit plans, programs, and procedures during Connections/new employee orientation and provides employees with information and resources to assist them in making informed benefit decisions.
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Provides general information and assistance to employees regarding retirement and benefits, including support for employees preparing to retire. Assists with Florida Retirement System (FRS) enrollment, membership designation changes, and the research and resolution of related issues and errors.
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Supports the Benefits team with a variety of administrative responsibilities, including responding to emails, preparing employee communications, updating benefit information, reviewing and processing documentation, maintaining records, and completing assigned projects.
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Assists with the administration of the Employee Leave Bank, including applying established policies and procedures, responding to general employee inquiries, processing documentation, and researching and resolving leave-related issues.
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Maintains confidentiality and safeguards sensitive employee, benefits, payroll, and retirement information in accordance with established policies, procedures, and applicable requirements.
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Provides professional, timely, and courteous customer service to employees, departments, vendors, insurance carriers, and other stakeholders while working collaboratively with the HR Benefits team.
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Performs other related duties and special assignments as required to support the effective and efficient operation of Human Resources.
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Performs other related duties as required.
Minimum Qualifications:
Associates degree from an accredited institution and one year of human resources experience or an equivalent combination of education and experience.
Preferences:
Post secondary education from an accredited institution
HR Certification Institute Professional in Human Resources (PHR)
Society for Human Resource Management Certified Professional (SHRM-CP)
Application Deadline
Open Date: 09/16/2026
Close Date: 09/18/2026
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 013 - From $21.51 to $27.96
FLSA Status: Non-Exempt
Placement based on Education and Experience
Benefits
- 10 paid holidays and up to 2 floating holidays annually.
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18 days paid time off per year.
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Longevity bonus based on years of service.
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6 days of paid TERM (sick) time annually.
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Low-cost medical, dental, vision, additional life insurance.
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Free basic life, long term disability, and employee assistance for all the family members effective on day one.
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Participation in the Florida Retirement System.
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Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
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Free access to Wellworks gyms and Orange County Recreation Centers.
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Free onsite wellness coaching, including dietician and nurse.
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Tuition reimbursement program.
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Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
450 E South Street Orlando, FL 32801
Notes
Selected candidates will be required to provide employment references and will be required to complete a pre-employment drug, physical and background check.