Atradius
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.
Department Description
Customer relationship management for country organization in Brazil focusing on policy and client portfolio management, engaging policy holders, brokers and internal supporting functions (risk services, claims, product, finance). Focus is to ensure portfolio profitability upon presence, quality of service, and optimized risk-adjusted return on capital.
In this position your key responsibilities will be:
- Support small and medium policy holders on managing their policies either directly or through brokers
- Seeking cross-functional support for policy administration from functional areas, mainly claims, legal, products and risk services
- Ensure profitable portfolio growth upon managing risk-return (TPE, insurable turnover, premium rate, deductibles, etc) and customer satisfaction
- Report to the CRM team leader and country manager for follow-up on portfolio development and performance
What qualification should you have? The ideal candidate will have the following profile:
Required qualifications:
- 2 years working experience (intern, outsourced, FTE, etc)
- Penultimate year of undergrad studies
- Intermediary English
- Office Pack (Word, Excel, Power Point, Copilot)
- Cross-functional, teamwork spirit
- Sounding communication skills
What do we offer?
- A dynamic, international and challenging work environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
- Challenging tasks with individual development and training opportunities
Equal opportunities for all
The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.
Do you have any questions about our offer?
Maria-Angeles CAPILLA, Human Resources, is available by e-mail at [email protected].
I am Atradius! - Do you want to know who we are?
Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s
Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.
Number: 2434
Title: Customer Relationship Manager Jr
Unit: COMSPB-Spain, Portugal, Brazil
Deadline: 18/09/2026, 16:59
Employment type: Full time
Position type: Permanent
Job experience level: Associate Level
Country: Brazil, Sao Paulo