Office Manager (Branch Administrator)
Aspire Caregiving | Southern Oregon
Eugene Location
Base Salary $45,000–$60,000 (DOE)
Performance Incentives Based On:
- Branch revenue growth
- Client retention benchmarks
- Tier A referral development
- Profitability targets
- Mileage reimbursement included
- Clear advancement path to multi-branch leadership
This Is Not a Starter Management Role.
Our Eugene Branch Office Manager must be both:
- Operationally disciplined
- Revenue accountable
You will not only oversee caregivers and compliance — you will build sustainable referral channels that produce long-term, high-LTV clients. If you are looking for a comfortable administrative position, this is not it. If you are ready to own a branch like a business unit, keep reading.
What You Will Be Accountable For:
- Operational Leadership
- Hiring, onboarding, and retaining high-quality caregivers
- Compliance with Arizona non-medical home care regulations
- Scheduling stability and service quality
- Client satisfaction and retention
- Protecting branch margin
- Strategic Referral Development
- Building Tier A professional channels (elder law, fiduciaries, wealth advisors, LTC brokers)
- Maintaining Tier B relationships
- Reducing dependency on short-term hospital volume
- Increasing average start hours (target 24+ Hours /week)
- Improving 90-day and 120-day retention
This is not volume-chasing. This isdisciplined, long-term growth.
What Success Looks Like
You will be measured on:
- Weekly billable hours
- Average start hours
- 90 and 120-day retention
- Referral source mix (Tier A growth)
- Net margin contribution
- Caregiver retention
This is a scoreboard role with transparent metrics.
We are seeking a professional who demonstrates:
- Structured, detail-oriented leadership
- Calm, credible communication
- Strong documentation and compliance discipline
- Proven ability to build professional referral relationships
- Experience managing both people and revenue
- Comfort discussing risk mitigation and long-term planning
Preferred:
- 3+ years leadership in home care or healthcare services
- B2B referral development experience
- P&L or budget responsibility
Required:
- Demonstrated history of measurable growth results
- Valid driver’s license
Application Requirements (Serious Candidates Only)
To be considered:
- Submit a resume with measurable results
- Submit DISC personality results
- Provide three professional references (Preferably past supervisors or managers )
*Incomplete applications will not be reviewed*
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a minimum of 2 years of verifiable management experience in a healthcare-related field?
- Please describe your experience working with Oregon Administrative Rules (OARs) or other healthcare regulations.
- Have you supervised both office employees and field staff? Please describe your experience.
- Describe your experience conducting employee coaching, disciplinary actions, and performance management.
- Tell us about your experience with compliance, audits, payroll, or quality assurance.
- Are you available to respond to after-hours and weekend emergencies when necessary?
- Please provide 2–3 professional references, preferably former supervisors or managers.
- How many minutes will it take you to commute to our office located at 1400 Executive Pkwy, Eugene, OR 97401?
Work Location: In person