Company Description
We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job Description
REQUIREMENTS:
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Experience - 7+ years
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Strong experience in ServiceNow ITAM, HAM,ITSM, and Integrations
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Hands-on experience in designing and implementing ServiceNow integrations
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Experience in ServiceNow Asset Management processes and best practices
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Experience in other modules like ITOM or CSM along with ITIL knowledge
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ServiceNow SPM certification is mandatory
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Strong understanding of ITAM, HAM, SAM, and ITSM modules
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Ability to translate business requirements into technical solutions
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Experience in developing and implementing technical solutions and performing integration testing
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Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
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Strong problem-solving, communication, and stakeholder management skills
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Ability to work in a global delivery environment
RESPONSIBILITIES:
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Work with the ServiceNow team to implement ServiceNow solutions across global locations
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Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
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Design, develop, and implement ServiceNow integrations
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Understand business needs and align them with standardized processes and solution design
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Develop and implement technical solutions on the ServiceNow platform
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Perform component integration testing and ensure quality delivery
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Configure and customize ServiceNow applications based on business requirements
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Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
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Collaborate with cross-functional teams to ensure successful project delivery
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Troubleshoot and resolve technical issues on the ServiceNow platform
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Ensure adherence to ServiceNow best practices and continuous improvement initiatives
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Participate in design reviews, code reviews, and provide technical recommendations
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field