Regional Account Manager (Singapore / Asia Region)
Position Summary
We are seeking a Regional Account Manager to act as the main contact point for existing key accounts while developing new accounts across the APAC region. This role is a customer-facing, technically oriented key account position with a strong emphasis on relationship management, technical-commercial consulting, and account development. The Regional Account Manager represents STULZ towards key customers and requires close cooperation with consultants, ensuring technical compliance, solution alignment, and long-term partnership development. Working closely with our local Sales teams, our factories and our global Key Account team, strong intercultural communication and collaboration skills are of the essence. Regular interaction with customers, consultants, and internal stakeholders across APAC, as well as regional travel, is an integral part of this position.
Key Responsibilities
- Act as the main point of contact for assigned strategic key accounts across the APAC region.
- Build, maintain and grow long-term relationships with senior customer stakeholders and data centre consultants, positioning STULZ as a trusted technical partner.
- Lead technical and system discussions, ensuring solution feasibility, compliance, and alignment with customer requirements.
- Oversee the development of product selections, feasibility studies, system concepts, and TCO evaluations in collaboration with Application Engineering teams.
- Review customer specifications and ensure accurate preparation of compliance statements, deviations, and exception justifications.
- Coordinate technical input and communication between customers, consultants, sales, application engineering, and project management teams. •
- Capture and share customer feedback, market insights, and lessons learned to support continuous improvement within the regional and global STULZ network.
- Identify growth opportunities at the customer level and proactively engage key stakeholders within their organisations
- Technical scope covers, at a minimum, the following data centre systems:
o Air Handling Units (AHU) o CRAH / CRAC units o Chillers o Building Management Systems (BMS)
- Willingness to travel regularly within the APAC region.
Education / Experience
- Strong technical and commercial credibility, with the ability to influence senior customer and consultant stakeholders.
- Proven experience managing large, strategically important accounts in complex technical environments.
- Sales-oriented mindset combined with a hands-on, solution-oriented approach to balance customer needs, technical feasibility, and commercial objective
- Self-driven individual with a growth mindset
- Excellent communication, presentation, and documentation skills.|
- Strong ability to operate independently in a regional, cross-cultural environment.
- Proficiency in Microsoft Word and Excel; CRM experience is an advantage.
- Bachelor’s degree in mechanical engineering or a related engineering discipline.
- 5+ years of relevant experience in key account management, application engineering, technical sales, or solution consulting, preferably within data center, HVAC, or mission‑critical environments.
- Demonstrated experience engaging with consultants and senior customer stakeholders across multiple markets.
- Fluent in Business English; additional regional languages are an advantage.
What We Offer
- Competitive salary with performance-based incentives.
- Regional exposure across APAC in one of the fastest-growing sectors globally.
- Travel across the region.
- Possibility to make a change (start-up kind environment) in an established international company
- Collaborative environment with industry-leading engineers and innovators.
- Flexible working arrangements.
- Comprehensive health & wellness benefits.