Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate.
The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment.
This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.
Key Responsibilities:
- Own and develop the organisation’s QA and testing strategy, standards and processes
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Lead functional, integration, regression, user acceptance and non-functional testing
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Develop test plans, acceptance criteria and quality gates for technology releases
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Build and improve test-automation capability
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Embed quality assurance throughout the software-development lifecycle
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Work with technology and business teams to identify risks, defects and dependencies early
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Coordinate user acceptance testing and manage defects through to resolution
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Provide clear reporting on release readiness, testing outcomes and quality risks
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Ensure effective testing of integrations and data flows between internal and third-party systems
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Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
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Oversee the quality of delivery from external technology providers
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Support incident reviews and drive continuous improvement across testing and release processes
Requirements
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Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment
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Experience owning or developing a QA and testing strategy
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Strong knowledge of functional, integration, regression and user acceptance testing
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Experience testing customer-facing platforms, APIs, system integrations and data flows
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Experience implementing or improving test automation
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Good understanding of Agile delivery, DevOps and CI/CD practices
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Experience working with third-party technology providers
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Strong understanding of operational risk, information security and data protection
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Ability to communicate technical issues clearly to business and senior stakeholders
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A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk
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Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous
Benefits
Length: 6-month contract