Job Summary
Healthcare Administrative Assistant
TeemaGroup
Full-time, Contract
Shift: Monday through Friday, 8am - 4:30pm
Overview:
The Medical Program Assistant Associate (MPAA) provides essential administrative support within a fast-paced healthcare environment. This role is responsible for managing patient and legal requests for medical record reviews, ensuring timely processing of healthcare documentation, and supporting clinical staff with a variety of administrative functions. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining strict confidentiality.
What you will be doing:
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Process and manage patient and legal requests for medical record reviews and releases.
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Retrieve, review, redact, and prepare healthcare records in accordance with applicable privacy regulations and organizational policies.
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Coordinate and facilitate medical record reviews and document releases.
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Scan and accurately upload approximately 400 medical records/documents per week into the electronic medical record (EMR) system.
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Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, correspondence, and other daily operational needs.
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Maintain accurate electronic records and ensure all documentation is filed appropriately.
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Prioritize and manage a high-volume workload while meeting established deadlines.
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Communicate professionally with patients, attorneys, healthcare providers, and internal departments.
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Perform general administrative duties to support efficient clinic operations.
What you must have:
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High school diploma or equivalent required; post-secondary education in healthcare administration or medical office support preferred.
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Previous experience in a medical office, healthcare administration, health information management, or related field preferred.
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Experience working with Electronic Medical Records (EMR/EHR) systems.
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Knowledge of HIPAA and medical record confidentiality requirements.
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Strong attention to detail and organizational skills.
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Excellent written and verbal communication skills.
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Proficiency with Microsoft Office and standard office equipment.
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Ability to handle confidential information with professionalism and discretion.
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Ability to manage multiple priorities in a fast-paced healthcare environment.
This is a high-volume administrative position requiring exceptional organizational and time management skills. The role routinely manages 40–50 patient and legal medical record requests each month while supporting multiple clinicians and maintaining a significant document scanning workload. Success in this position requires the ability to work independently, maintain accuracy under pressure, and effectively prioritize competing responsibilities.
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