We're searching for someone who can handle a busy/rapid environment who is sociable, tech-savvy, well-organized, fantastic at multitasking, and friendly. The ability to make a customer's day fantastic right away is crucial because you will be our customers' initial point of contact as a receptionist! The duties of the receptionist include developing patient profiles, checking in new and existing patients in accordance with state and CRA regulations, and providing general assistance as needed.
Job Duties
- Verifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customers
- Checking customer purchasing allotments through POS system upon check-in
- Promoting the Joyology brand and getting customers excited about shopping at our location
- Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor
- Using proper greetings and salutations to all customers at all times
- Assisting with curbside and online orders when needed
- Answering calls with professional and proper phone etiquette
- Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
- Emphasizing our rewards system, campaigns, events, daily texts, etc.
- Show up to each scheduled shift timely and presentable
- Communication to budtenders for order completion updates
- Creating personable and memorable experiences for all store patrons
- Always maintaining Michigan & CRA compliance
- Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
- Supporting store management in an administrative capacity, as required
- Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
- Monitoring customer ques at all times
- Keep all online/paper menus current with daily offerings
Requirements
* Experience providing customer service for at least a year in a retail, sales, or hospitality setting
* Previously working as an administrator or front desk receptionist for one year
* Strong organization, multitasking, attention to detail, and follow-up abilities are required.
* Excellent communication and customer service abilities
* Must be able to collaborate well with others as a team member.
* Must be at least 21 years old.
* High school diploma or general education diploma (GED).
If you meet the qualifications listed above, we encourage you to apply for this position. Please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person