Venue Technology Manager (Ref: 197773)
Contact – [email protected]
We are currently recruiting for a Venue Technology Manager to join a fast-growing organisation within the sports and entertainment industry. This is an exciting opportunity to take ownership of the technical delivery and ongoing operation of technology across a growing network of venues.
You'll act as the central technical lead across venue technology, overseeing new site rollouts, technical infrastructure, third-party providers and ongoing support. The role will suit someone with a strong technical background who enjoys being hands-on, managing multiple projects and solving technical challenges in a fast-paced, customer-focused environment.
Location: Harlow 2/3 days per week (with UK travel to venues)
Salary: £50,000 - £60,000
What you'll be doing:
• Leading the setup and alignment of technical infrastructure across venues
• Overseeing the rollout of technology solutions into new venues and customer locations
• Managing technical delivery across multiple projects, including project plans and technical requirements
• Coordinating with third-party technology providers and internal customer support teams to ensure effective support frameworks are in place
• Providing initial triage and resolution of technical issues across the venue environment
• Acting as an escalation point for third-party providers and venue teams
• Maintaining detailed records of incidents, technical data and trends to identify opportunities for improvement
• Rolling out and maintaining the technical environment, ensuring reliable day-to-day operations
• Driving continuous improvement across venue technology, support processes and technical delivery
• Working closely with cross-functional teams to ensure technology solutions are delivered effectively across the venue estate
What they're looking for:
• Proven experience in technology infrastructure setup, rollout and management
• Strong project management and technical delivery experience
• Experience managing and coordinating third-party vendors and technology service providers
• Understanding of incident management processes and tools
• Strong problem-solving skills with the ability to troubleshoot and triage technical issues
• Excellent communication skills with the ability to work effectively with technical and non-technical stakeholders
• Ability to manage multiple projects and priorities simultaneously
• Strong technical background, with an understanding of connectivity and venue technology preferred
• A proactive, hands-on approach with the ability to take ownership of technical delivery
Why apply?
• Take ownership of technology across a growing network of sports and entertainment venues
• Play a key role in the rollout of technology into new venues and customer locations
• Work across technical infrastructure, connectivity, project delivery and third-party technology providers
• Have a central role in shaping and improving venue technology operations
• Join a rapidly growing business with significant future progression opportunities
• Work in a varied role combining technical delivery, project management and operational support