Salesforce Technical Product Owner – Healthcare
Employment Type: Full-Time
Location: USA – Remote
Domain: Healthcare – Payer/Provider
Position Summary
Seeking an experienced Salesforce Technical Product Owner with strong Healthcare domain expertise to drive Salesforce solutions across Health Cloud, Service Cloud, and Experience
Cloud. The role will bridge business and technology by translating requirements into development-ready user stories and supporting Agile delivery.
Key Responsibilities
- Translate business requirements into detailed user stories, technical tasks, and acceptance criteria.
- Lead backlog refinement, sprint planning, and story grooming.
- Partner with Product, Architecture, Engineering, QA, and business stakeholders.
- Manage technical dependencies, risks, and delivery blockers.
- Provide functional/technical guidance to Salesforce development teams.
- Support UAT, release planning, defect resolution, and deployments.
- Ensure solutions align with healthcare workflows, member experience, provider engagement, and care management.
Required Skills
- 15+ years of Salesforce experience, with 7+ years as a Technical Product Owner / Lead Salesforce Analyst.
- Strong expertise in Salesforce Health Cloud and Service Cloud.
- Experience with Experience Cloud, OmniStudio, APIs, integrations, data migration, security, Flows, and Lightning.
- Strong Agile/Scrum and backlog management experience.
- Ability to independently convert features into development-ready stories.
- Strong Healthcare Payer or Provider experience.
Preferred
- Experience with MuleSoft, Azure integrations, and enterprise healthcare ecosystems.
- Knowledge of care management, population health, claims, provider engagement, or clinical workflows.
- Relevant Salesforce certifications.
Core Skills: Salesforce Health Cloud | Service Cloud | Experience Cloud | OmniStudio | MuleSoft | APIs | Agile/Scrum | Healthcare