About the Opportunity
This position will lead a team responsible for client invoicing, billing administration, and revenue-related processes while ensuring adherence to internal policies and service standards.
The ideal candidate will serve as both a team leader and hands-on contributor, partnering with internal stakeholders and clients to support accurate billing, efficient collections, and exceptional service delivery.
Key Responsibilities
- Collaborate with internal stakeholders and clients to review, prepare, finalize, and distribute invoices while resolving billing-related issues.
- Monitor billing and collections activities, ensuring client accounts, fee arrangements, rates, and billing requirements are maintained accurately.
- Lead and develop a team of billing professionals while managing a portfolio of client accounts and maintaining direct client relationships.
- Ensure timely completion of recurring billing activities, collections initiatives, reporting requirements, and other time-sensitive projects.
- Review invoices for accuracy and compliance with applicable policies, regulations, and contractual requirements.
- Analyze client billing requests and implement appropriate billing solutions.
- Participate in regular meetings with business leaders regarding revenue, work-in-progress, collections, and account management.
- Safeguard confidential financial, client, and business information in accordance with organizational policies.
- Drive process improvements and promote operational efficiency within the billing function.
- Assist with training, mentoring, and performance development of team members.
Qualifications
Required Skills & Experience
- Strong interpersonal, written, and verbal communication skills with the ability to interact effectively across all levels of an organization.
- Demonstrated leadership abilities with a customer-service-oriented mindset.
- Strong organizational and time-management skills with the ability to prioritize competing deadlines.
- Ability to work independently while leading and motivating a team.
- Proficiency with billing, financial management, or enterprise resource planning (ERP) systems.
- Advanced analytical and problem-solving skills.
Experience
- 3+ years of experience in billing, revenue operations, accounts receivable, or a related financial function within a law firm or professional services organization.
- 3+ years of supervisory, team lead, or management experience.
- 5+ years of overall relevant professional experience.
- Experience working with complex client billing arrangements and collections processes.
Education
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- Equivalent combination of education and professional experience will be considered.
Benefits:
Medical, dental, and vision insurance
401(k) plan with employer match
Paid holidays
3 weeks PTO
Paid sick leave
Life and disability insurance
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance