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Manpower Singapore · Singapore, Singapore

HR Operations Transformation Lead | Contract

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Role Purpose
Lead and support HR workstream from operations such as employee transfer, stakeholder management, governance and compliance, while delivering activities accurately and within timelines.

Key Responsibilities

Project & HR Delivery

- Manage the HR workstream, including project plans, milestones, risks, and dependencies.

- Translate programme requirements into HR deliverables such as employee documentation, system updates, data readiness, and communications.

- Track progress, risks, and key decisions, providing regular updates to stakeholders.

HR Operations

- Oversee employee transfer activities including data validation, transfer documentation, HR system updates, and employee query management.

- Partner with Payroll, HR Technology, Shared Services, and HR Business Partners to ensure smooth execution.

Stakeholder Management

- Collaborate with HR, Business, Legal, Finance, Risk, Compliance, IT, and external vendors.

- Support employee communications, FAQs, manager briefings, and change management activities.

Governance & Compliance

- Ensure compliance with Singapore employment regulations, internal policies, and data privacy requirements.

- Maintain accurate documentation, approvals, audit trails, and reconciliation records.

Reporting & Continuous Improvement

- Manage workforce data reconciliation and transfer tracking.

- Prepare project dashboards, status reports, and leadership updates.

- Identify opportunities to improve processes, reduce manual effort, and enhance operational efficiency.

Requirements

- Degree in Human Resources, Business, Operations, Project Management, or a related discipline.

- PMP, PRINCE2, Agile, or equivalent project management certification

- Ability to manage multiple stakeholders in a fast-paced environment.

- Risk-aware with a good governance and compliance mindset.

- Experience in HR Operations, employee lifecycle management, HR service delivery, and process controls.

- Proven project management experience delivering complex people or organizational change initiatives.

- Experience supporting large-scale employee transfers, migrations, restructures, or integrations.

- Excellent analytical skills with experience in data reconciliation, reporting, and governance.

- Familiarity with Singapore employment practices and HR operational processes.

- Experience with HR systems such as SuccessFactors, ServiceNow, Workday, or similar platforms.

- Change management experience is a plus

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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