Job Title : Site Reliability Engineer
Job Location : Hove, UK (Hybrid 3 days office)
Job Type : FTE
SRE Engineer with Mainframe Observability experience
Job Description:
SRE will play a pivotal role in driving the modernization of IT operations by implementing observability practices and automating toil. This position requires a deep understanding of Site Reliability Engineering (SRE) principles, modern observability tools, and automation techniques to ensure scalability, reliability, and efficiency in IT systems. This role requires a strategic thinker with hands-on expertise who can lead modernization efforts while fostering a culture of reliability and innovation.
Primary Responsibilities:
- Work closely with Product Engineering team and implement strategies for modernizing IT operations enhancing observability and toil reduction.
- Architect and deploy observability platforms to monitor system health, performance, and reliability effectively.
- Propose & drive strategies for AI-driven alerting and proactive anomaly detection to reduce MTTD & MTTR.
- Develop and enforce SRE best practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.
- Establish & create AIOPS roadmap for improving operational efficiency.
- Lead efforts to automate repetitive tasks (toil) using scripting, orchestration tools, and AI/ML-based solutions.
- Drive toil automation initiatives for automated incident responses & self-healing automation for achieving autonomous operations.
- Collaborate with cross-functional teams to ensure systems are scalable, resilient, and maintainable.
- Drive incident management and root cause analysis processes through automation, ensuring continuous improvement to enable autonomous operations.
- Partner with engineering, architecture, and product teams to enable shift-left engineering practices ensuring reliability.
- Mentor and guide teams on adopting SRE principles and tools.
- Advocate for a culture of reliability, automation, and continuous improvement across the organization.
Key Skills:
- Strong expertise in implementing Site Reliability Engineering (SRE) principles.
- Advanced knowledge of establishing observability using tools – Dynatrace & Datadog (primary skills).
- Proficiency in automation & scripting using Python & Ansible (primary skills).
- Strong experience with cloud platforms – AWS & Azure (primary skills).
- Solid understanding of containerization and orchestration tools like Docker and Kubernetes.
- Proficiency in cloud native distributed systems & microservices architecture.
- Exposure to AI/ML techniques for predictive analytics and automated problem resolution.
- Familiarity with CI/CD pipelines & enabling automated release & deployment engineering solutions.
- Good to have experience with chaos engineering tools like Gremlin or Chaos Monkey and implementing automation frameworks for resilience tracking.
- Ability to manage and prioritize multiple projects in a fast-paced environment.
- Strong interpersonal and communication skills to work effectively across teams.
- Excellent problem solving, analytical thinking, and adaptability.
- Strategic mindset balancing engineering excellence with business priorities.
Preferred Qualifications:
- 12+ years of experience in IT operations, SRE, or DevOps roles.
- Proven track record of SRE experience in implementing observability and automation solutions in large-scale environments.
- Certifications in cloud platforms, observability tools & other SRE related areas.