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IBM · Seoul, Seoul, South Korea

Customer Success Manager - Data & AI (대졸신입)

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data-analysis

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

[2026 IBM Technology 대졸 신입 사원 채용]

- 지원자격 및 우대사항

- 국내외 대학 4년제 졸업자 (컴퓨터 과학 및 정보기술 관련 전공 우대)

- 관련 경력 2년 미만 (인턴기간 포함)

- 고용 형태

정규직 (Full-time)

- 전형절차 (모든 면접은 대면으로 10월 중에 진행될 예정입니다.)

- 1차 서류 심사

- 2차 실무 면접

- 3차 관리자 면접 (PT 면접도 함께 진행 예정입니다.)

- 4차 임원 면접

(면접 장소: 한국 IBM 본사, 서울 여의도)

※ 이력서 제출시, 반드시 영문이력서 제출 필요

※ 서류전형 합격자에 한하여 개별적으로 면접 일정 안내

※ 내부 사정에 의해 전형의 순서나 일정이 변경될 수 있습니다.

※ 예상 입사일은 2026년 11월 23일(월)로 해당 입사일에 입사가 가능해야 합니다.

- 모집기간

- 2026년 9월 27일 (자정, 11:59p.m)까지

■ 병역 및 기타사항

- 군필자 또는 면제자에 한하며, 해외여행에 결격사유가 없는 경우 지원 가능합니다.

- Full-Time 근무 가능한 자에 한해 지원 가능합니다.

- 입사지원서 및 채용 전형 과정에서 허위 사실이 발각될 경우는 입사가 취소될 수 있습니다.

Your Role And Responsibilities

As a Customer Success Manager for Data Platform - Portfolio, this role ensures data portfolio customers achieve measurable business value. This position involves working closely with customers to deliver success, although specific details on client-facing interactions, collaboration, solution delivery, or methodology are not outlined.

Your Primary Responsibilities Will Include

- Customer Success Delivery: Ensure data portfolio customers achieve measurable business value through effective management and support.

- Portfolio Management: Manage the data portfolio to drive customer success and achieve business objectives.

- Value Achievement: Work with customers to understand their needs and ensure the data platform meets their requirements, delivering measurable business value.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

- Data Portfolio Management: Exposure to managing data portfolios to drive customer success and achieve business objectives. This involves understanding customer needs and ensuring the data platform meets their requirements.

- Customer Success Delivery: Experience working with customers to deliver success and achieve measurable business value through effective management and support.

- Value Achievement: Exposure to working with customers to understand their needs and deliver measurable business value through the data platform.

- Portfolio Support: Ability to support the data portfolio to ensure it meets customer requirements and drives business objectives.

- Business Value Delivery: Experience delivering measurable business value to customers through effective data portfolio management and support.

Preferred Technical And Professional Experience

- Data Analysis Skills: Exposure to analyzing data to drive customer success and achieve business objectives.

- Technical Portfolio Knowledge: Experience working with data platforms to deliver measurable business value.

- Customer Engagement Tools: Exposure to tools that support customer success and portfolio management.

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