Ready to Shape the Future Workplace with Us?
If you are passionate about modern workplaces, AI-enabled productivity and making a tangible impact at scale - we want to hear from you.
- Drive the adoption of the Bobst Group’s new way of working - making Microsoft 365 and “AI for everyone” (personal productivity: Copilot, Cowork…) part of employees’ daily work, turning technology capabilities into practical use cases, sustainable behavioral change and measurable business value.
- Lead change management, training and the animation of a worldwide community of promoters and content managers that turns new tools and working methods into everyday practice.
- Translate business needs into training and change plans, manage the partners supporting the transformation, and drive special Corporate Communications projects end to end.
Main responsibilities:
- Digital Workplace adoption – Microsoft 365 & AI for everyone: make modern, AI-enabled ways of working valuable to all Bobst Group employees:
- Drive the adoption of Microsoft 365 and “AI for everyone” / personal-productivity tools across the Group, in close partnership with the Digital Workplace product owner.
- Create, collect and format digital content (texts, pictures, videos) that supports user adoption and training, in line with the communication plan.
- Promote AI fluency and modern productivity practices to increase efficiency, collaboration and enthusiasm.
- Business needs & training / change management: ensure the new way of working fits how people actually work:
- Gather, analyze and consolidate business needs related to the digital workplace and collaboration tools, and translate them into training and change-management plans.
- Design and deliver training paths, guides and enablement material for end users and local content managers.
- Way of working – change management: turn new tools and methodologies into adopted habits:
- Lead change management for the new way of working and support the user adoption of large digital projects across the Group.
- Build, animate and grow a worldwide community of promoters and local content managers: train them, give guidance on content creation and collect feedback to plan future actions.
- Improve the communication efficiency of local content managers and, in turn, the adoption of the Group’s digital platforms.
- Change readiness & stakeholder engagement: prepare the organization and its leaders for sustainable adoption:
- Conduct change-impact and readiness assessments, identify adoption barriers and resistance, and define appropriate mitigation and reinforcement actions.
- Engage and advise business leaders, managers and key stakeholders, helping them actively sponsor and reinforce new ways of working within their teams.
- Adapt change, communication and enablement approaches to different business functions, countries, user profiles and levels of digital maturity
- AI adoption, use cases & responsible AI: turn AI capabilities into practical and responsible ways of working:
- Identify, prioritize and promote high-value AI and Microsoft 365 use cases together with business teams, the Digital Workplace product owner and the AI Center of Excellence.
- Support employees in translating AI capabilities into practical workflows, prompts and reusable ways of working, including Microsoft 365 Copilot, Copilot Studio and other approved AI productivity solutions.
- Promote responsible AI practices, including appropriate use of corporate data, confidentiality, human validation and compliance with legal, security and data-protection guidelines.
- Adoption measurement & value realization: measure adoption beyond tool usage and continuously improve the approach:
- Define and monitor adoption, engagement and value-realization indicators in collaboration with the Digital Workplace product owner and relevant stakeholders.
- Use available telemetry, user feedback and surveys to identify adoption gaps, measure behavioral change and continuously improve enablement activities.
- Capture and communicate business outcomes, productivity improvements and success stories demonstrating the value generated by Microsoft 365 and AI-enabled ways of working.
- Special Projects: lead cross-cutting Corporate Communications and transformation initiatives:
- Manage various special projects related to Corporate Communications and the digital transformation, from conceptualization to delivery.
- Guide, advise and provide the necessary supports (guides, templates, files) and keep reference documents up to date.
Education and Experience:
- Bachelor’s degree in Communication, Digital/IT, Business Administration, Information Systems, Organizational Development, or a related field; Master’s degree or MBA is an asset.
- Minimum 5 years of experience in change management, digital adoption, Digital Workplace, Microsoft 365/AI adoption, learning & enablement, or digital transformation.
- Proven experience leading enterprise-scale technology adoption and change initiatives.
- Experience designing and delivering communication, training, reinforcement, and champion programs.
- Proven ability to engage and influence senior stakeholders without direct authority.
- Experience using adoption metrics, user feedback, and business-value indicators to drive improvements.
- Prosci/ADKAR or equivalent change management certification preferred
- Microsoft 365/Copilot certifications and practical experience with Copilot Studio or Power Platform are strong assets
Functional Skills:
- Expertise in Digital Workplace, Microsoft 365, Microsoft 365 Copilot, and enterprise AI assistants.
- Knowledge of Copilot Studio, Power Platform, prompt engineering, and AI-enabled workflows.
- Strong change management expertise, including stakeholder engagement, communication, training, and champion networks.
- Strong project management skills with the ability to manage multiple projects.
- Experience engaging and animating a worldwide user community.
- Strong facilitation and influencing skills in a global, matrixed organization.
- Ability to translate business needs and AI capabilities into practical use cases.
- Understanding of adoption analytics, value realization, Responsible AI, data privacy, and governance.
- Strong digital content creation skills (texts, pictures, videos).
- Fluent in English; French and other languages are an asset.
Personal Skills:
- Passionate, curious, and creative.
- Hands-on, flexible, and pragmatic.
- Strong communicator with enthusiasm for community engagement.
- Team player, autonomous, reliable, and precise.
- Comfortable working under time pressure.
- Discreet, motivated, and willing to travel.
Join us – and grow with us.
BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.