Responsibilities:
- Provide expert knowledge of information management best practices, approaches and trends as it relates to structured and unstructured information in support of Ministry and Cluster clients.
- Thorough knowledge of the information lifecycle to provide practical information analysis, expertise and advice.
General Skills:
Experience in:
- assessing and conducting business analyses to establish information management needs pertaining to different domains of information management (i.e., recordkeeping, access and privacy, etc.)
- developing business cases pertaining to information management;
- leading and/or coordinating information management-related initiatives;
- providing advice, guidance and support for information management-related initiatives;
- developing document management protocols, guidelines and best practices (e.g. business rules, naming conventions, version control, document labelling, etc.);
- developing business and records classification schemes using functional classification;
- assessing metadata requirements and developing metadata schema, standards, and management protocols;
- assessing training and awareness needs, developing curricula and communications plans, and delivering training pertaining to information management awareness, concepts and principles to diverse audiences;
- providing routine advice and guidance on information management concepts and principles
- identifying Information Security and Privacy Classification requirements and their implementation in unstructured data applications;
- collaborating with business analysts, business architects, business intelligence specialists, data architects, data conversion specialists, database administrators, information architects, project managers, training specialists, web specialists and any other individuals as required;
- relationship management between ministry clients and the OPS I&IT organization;
- supporting business and information architecture in defining information management needs and priorities;
- participating in information management-related committees, working groups, etc.;
- developing and tracking information management performance measures;
- research and analysis skills as they pertain to information management-related environmental/jurisdictional scans, business and information architecture, legislation and policy documentation, business process mapping, maturity assessments, etc.;
- planning and implementation of information management strategic goals and priorities;
- able to lead or support the development of a privacy impact assessment (PIA)
- Knowledge of and experience in applying recognized national and international standards in recordkeeping and information management;
- Knowledge of methodologies, standards and principles of function-based classification of information;
- Knowledge of controlled vocabularies including taxonomies and thesauri;
- A team player with a track record for meeting deadlines.
Desirable Skills:
- Experience in developing business and records classification schemes using functional classification
- Knowledge of Enterprise Content Management/Records and Document Management solutions
Requirements
Experience and Skill Set Requirements
Information Management Expertise (40%)
- Demonstrates knowledge of information management, information governance, records management, records retention, disposition, and information lifecycle management.
- Demonstrates knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
- Demonstrates knowledge of information management best practices, standards, methodologies, and emerging trends related to structured and unstructured information.
- Demonstrates experience supporting information management modernization, digitization, and records conversion initiatives.
- Demonstrates experience conducting information inventories, records assessments, information classification, and data quality improvement activities.
- Demonstrates knowledge of information governance requirements, privacy legislation (FIPPA), accessibility requirements (AODA), and applicable OPS standards.
Technical and Analytical Skills (30%)
- Demonstrates experience analyzing business requirements and translating them into information management solutions.
- Demonstrates experience developing information management frameworks, metadata models, classification schemes, retention schedules, and governance processes.
- Demonstrates experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.
- Demonstrates ability to assess information management risks, identify gaps, and recommend improvements.
- Demonstrates experience working with document management, records management, case management, enterprise content management, or related information management solutions.
Communication and Stakeholder Management Skills (25%)
- Demonstrates strong verbal and written communication skills.
- Demonstrates experience facilitating workshops, interviews, and discussions with business stakeholders and Subject Matter Experts (SMEs).
- Demonstrates ability to prepare information management strategies, reports, recommendations, guidance materials, and business documentation.
- Demonstrates ability to communicate information management concepts to technical and non-technical audiences.
- Demonstrates ability to collaborate effectively with project teams, business stakeholders, records management specialists, business analysts, and technical resources.
Public Sector Experience (5%)
- Demonstrates experience working within public-sector information management and governance environments.
- Demonstrates knowledge of OPS policies, privacy requirements, accessibility requirements, records management standards, and information governance practices.
- Demonstrates experience supporting information management, digitization, modernization, records management, or digital transformation initiatives in government or broader public-sector organizations.
Must Have:
- Demonstrates knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
- Demonstrates experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.