Job description:
- Support customers to reinforce competitive edge and leadership by delivering high class services with innovative products and solutions contributing to the protection of global currency and security documents
- Support customers with expertise and solutions during the implementation & use of our products
- Contribute to the Technical knowledge sharing to customers
- Ensure support in problem solving issues and products optimization
- Keep customer satisfaction by ensuring products and solutions performance
- Participate in the development of new products and solutions within the different R&I projects
- In collaboration with various departments (R&I, Regional Business Directors, Marketing and Manufacturing Operations), participate in the promotion of our new products, solutions and concepts
- Manage administrative tasks related to the service and activities.
Profile description:
- Engineering degree in Chemistry or equivalent in printing industry (3-5 years’ experience in chemical or printing industry is an advantage)
- Very flexible and willing to travel around the world (up to 50%)
- Demonstrated ability in managing multiple tasks/projects along with the ability to work in a fast paced team environment independently
- Ability to establish credibility with internal & external stakeholders, strong ethics and customer orientation
- Excellent communication & interpersonal skills
- Fluent in English and in French. (German & Spanish will be an advantage)