Required skills:
• SQL, Developer, TOAD
• JIRA, Confluence
• Splunk, Kibana, Kafka, Grafana
• Grafana dashboards, TestNG reports
• Agile, Unix/PuTTY
• Incident response / RCA
• Oracle/SQL troubleshooting
Nice to have skills:
• Samson Cycle Operations (bill scheduling)
• Cycle Audits & Controls (QA audits)
• Cycle Monitoring & Triage
• Billing T1/T2 triage
• Java, SQL, MySQL, Javascript
• REST, Postpaid, Soap UI
• Python, PL/SQL, Cursor. Claude
• Oracle, IBM MQ, Kafka, Redis, APIs
• Samson Core billing knowledge