Required Competencies
● Strong troubleshooting skills for day-to-day authentication degradation, directory sync faults,
and token mismatch errors.
● Ability to collaborate effectively across application owners and infrastructure teams during
the SDLC process.
● Pragmatic approach to defining campaign scopes, remediation workflows, and automated
revocation rules to align with compliance standards.
● Strong understanding of network access configurations, including Network Zones, IdP routing
rules, and Kerberos validation workflows.
Required Work Experience
● Minimum of 5 to 7 years of dedicated experience designing, implementing, and supporting
enterprise-grade Identity & Access Management (IAM) systems.
● Hands-on experience with end-to-end Access Certification Campaigns within Okta Identity
Governance (OIG) or integrated IGA tools.
● Demonstrated experience serving as a tier-2/3 escalation point for enterprise Okta tenant
operational support.