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Optomi · Charlotte, NC

Site Reliability Engineer

seniorfull timePosted 2 days ago
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Stack mentioned

sreterraformawsobservabilitydevopsgitlabsplunkincident-response

Site Reliability Engineer (SRE, Terraform, AWS, Dynatrace)

Optomi, in partnership with a Fortune 500 digital platform leader, is seeking a Site Reliability Engineer to join their Digital SRE team! In this role, the Site Reliability Engineer will focus on improving the reliability, scalability, and performance of critical customer-facing applications. The ideal candidate will have a strong SRE background, experience with Terraform and AWS, and a passion for observability, automation, and cross-functional collaboration.

What the Right Candidate Will Enjoy!

- A high-impact role within a business-critical Digital SRE team

- Hands-on work with modern DevOps/SRE tools including Terraform, GitLab, and Dynatrace

- Collaborative environment interacting with application teams, sustain partners, and leadership

- Exposure to large-scale systems architecture and service level objective (SLO) management

- Opportunity to contribute to automation initiatives and performance monitoring best practices

Experience of the Right Candidate:

- 3+ years of experience in a Site Reliability Engineer, DevOps, or similar infrastructure-focused role

- Strong experience with Terraform and GitLab

- Hands-on experience with observability and monitoring tools, preferably Dynatrace and Splunk

- Background in AWS or similar public cloud platforms

- Experience working with or supporting APIs and/or customer-facing front-end applications

- Proven ability to lead incident response efforts and create effective runbooks and postmortems

- Familiarity with service level indicators (SLIs), error budgets, and implementing SLO frameworks

- Effective communicator and collaborator who thrives in a cross-functional environment

Responsibilities of the Right Candidate:

- Monitor and manage production environments with a focus on reliability and performance

- Provide on-call support on a rotating basis, ensuring rapid response to production issues

- Implement and maintain observability standards across systems using tools like Dynatrace

- Build automation to eliminate manual operational work and streamline triage processes

- Lead service readiness efforts including documentation, health scoring, and SLO adoption

- Collaborate with sustain partners and application teams to resolve issues and drive stability

- Participate in blameless postmortems and promote continuous improvement practices

- Support cross-functional initiatives to improve platform performance and uptime

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