Title: Mechanical Technician – Gearboxes and Winches
Location: Ponchatoula, LA 70454
Experience Level: Mid-Senior (5+ years)
Job Type: On-site, Full Time
Industry: Machinery
Job Function: Technician & Mechanic
Relocation Assistance: Limited assistance available
Job Summary
Client is seeking a Mechanical Technician to take overall responsibility for workshop operations involving the repair, assembly, and service of gearboxes and winches. This role combines hands-on mechanical expertise with workshop coordination, subcontractor oversight, and customer-facing service responsibilities, ideal for a mid-to-senior level technician with strong drive-technology experience and a structured, reliable working style.
Key Responsibilities
- Overall responsibility for the planning, coordination, and management of all workshop operations, ensuring efficient execution of repair, assembly, and service activities.
- Coordination and supervision of subcontractors, including scheduling, performance monitoring, and quality assurance.
- Procurement and inventory management of auxiliary materials, operating supplies, spare parts, consumables, and external services to support workshop activities and customer projects.
- Planning, scheduling, and monitoring of customer orders, repair jobs, and service projects within the ERP system.
- Ensuring compliance with quality standards through inspections, process controls, and final quality checks before delivery.
- Management of workshop resources, including personnel, equipment, tools, and capacity planning to meet customer and business requirements.
- Close collaboration with sales, engineering, purchasing, and operations teams to ensure timely and cost-effective project execution.
- Monitoring project costs, delivery schedules, and performance indicators to achieve operational and financial targets.
- Supporting customer communications regarding repair status, technical requirements, delivery schedules, and service expectations.
- Reviewing technical documentation, work instructions, and repair specifications to ensure accurate execution of all workshop activities.
- Driving continuous improvement initiatives focused on productivity, quality, safety, and process optimization.
- Ensuring compliance with company policies, safety regulations, and industry standards throughout all workshop operations.
- Maintaining accurate records and documentation of workshop activities, procurement processes, quality inspections, and project performance within the ERP system.
- Providing leadership, training, and guidance to workshop personnel while fostering a culture of accountability, teamwork, and operational excellence.
Qualifications
- Proven hands-on experience in the assembly, maintenance, and repair of gearboxes and winches.
- Strong technical understanding and affinity for mechanical systems, ideally in drive technology.
- Structured and independent working style with a high level of responsibility and reliability.
- Experience in customer service or technical field service is highly desirable.
- Valid driver’s license.
- Willingness to travel, including international assignments (approx. 20%).
- Team player with strong communication skills and a customer-oriented mindset.
- Ability to professionally interact with clients on-site and represent the company.
- Proficient in MS Office; experience with ERP systems (Sage) is a plus.
- Willingness to participate in ongoing technical training and continuously develop skills.
Skills: workshop management & coordination,mechanical assembly & maintenance,gearbox & winch repair,mechanical troubleshooting,drive technology / power transmission