Digital Ecommerce Merchandiser – Amazon and TikTok ShopAbout the role
We are looking for a highly organised and detail-oriented Digital Ecommerce Merchandiser to manage and maintain ecommerce content across Amazon and TikTok Shop.
Working closely with Marketing and Creative teams, you will ensure that product pages, Brand Stores, A+ Content and advertising creative are accurate, engaging, on-brand and consistently updated.
Key responsibilities
- Manage day-to-day digital merchandising across Amazon and TikTok Shop.
- Maintain product detail pages, including titles, bullet points, product copy, imagery and claims.
- Manage and update Amazon Brand Stores, A+ Content and TikTok Shop content.
- Coordinate ecommerce content for new product launches, campaigns and promotions.
- Ensure all launch content is approved, uploaded and live on schedule.
- Work with Marketing, Creative and external design partners on content and advertising briefs.
- Review creative assets and provide clear feedback on copy, design and effectiveness.
- Organise and maintain ecommerce asset libraries, content trackers and delivery timelines.
- Upload, download, file and manage ecommerce assets across relevant platforms.
- Conduct regular content audits to identify missing, outdated or inaccurate information.
- QA content before and after publication to ensure accuracy and brand consistency.
- Support A/B testing across Amazon and TikTok Shop.
- Consolidate monthly creative performance data and help identify key learnings and recommendations.
- Manage multiple assets, stakeholders and deadlines simultaneously.
Required experience and skills
- Previous experience in ecommerce, digital merchandising or ecommerce content management.
- Hands-on experience using Amazon Vendor Central or Seller Central.
- Experience managing content within TikTok Shop Seller Centre.
- Strong understanding of Amazon PDPs, Brand Stores and A+ Content.
- Strong copywriting, proofreading and quality-control skills.
- Good understanding of ecommerce creative and what drives customer engagement and conversion.
- Experience reviewing digital creative and providing constructive feedback.
- Comfortable working with ecommerce data and creative performance reports.
- Strong organisational and project-management skills.
- Excellent attention to detail.
- Proactive, hands-on and comfortable taking ownership of day-to-day execution.
Preferred experience
- Experience supporting Amazon UK or Amazon US accounts.
- Experience working with UK or US consumer brands.
- Experience managing new product launches and promotional campaigns.
- Familiarity with A/B testing and creative performance analysis.
- Experience working with FMCG, food and beverage, wellness, beauty or lifestyle brands.
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